Operations & Warehousing Supervisor
MALIA GROUP
Total years of experience :5 years, 4 Months
-Launched e-commerce warehouse operation process
-Implemented a cost-efficient strategy to minimize cost
-Led the day-to-day operation of the e-commerce fulfillment center focused on customer satisfaction & cost control
-Examined, communicated, and solved any issues related to warehousing, fulfillment, and last-mile online plan queries or
concerns
-Trained, motivated, and evaluated the team to ensure that the team had acquired the required skills
-Ensured stock accuracy
-Handed over orders fulfilled to the shipping carriers
-Issued stock and consumable reports
-Maintained a proper, clean, and safe environment
-Handled shipment projects (LTE expansion, Zain U900 project & Terminal Department Projects)
-Checked official documents (Invoice, AWB & Declaration)
-Coordinated with LSP Agility, warehouse regarding inbound & outbound
-Coordinated with MOT & MOD for shipment clearance
-Coordinated with clients regarding approvals on current & upcoming shipments
-Inspected the products upon arrival at the warehouse
-Issued pre-payments & submitting payments
-Handled daily & monthly reports (clearance & payment reports)
-Challenged KPI & Lead time given to finish clearance process ahead of schedule
-Delivered daily, weekly, and monthly reports
-Maintained stock replenishment
-Followed up with clients to ensure quality receipt of packages
-Assured that all ASN’s and returns were received
-Created waves and delivery orders
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