Najib Ghosn, Store Manager

Najib Ghosn

Store Manager

iStyle Computers

Location
United Arab Emirates - Dubai
Education
Bachelor's degree, International Business Management
Experience
7 years, 11 Months

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Work Experience

Total years of experience :7 years, 11 Months

Store Manager at iStyle Computers
  • United Arab Emirates - Dubai
  • August 2014 to March 2015

-Leading and managing the store operation to deliver the highest standards of customer service and to maximise sales and profitability in line with company's objectives.

-Manage order placement activities in order to maximise sales and meet stock performance objectives.

-Ensure the effective merchandising and replenishment of the store inline with Apple and company guidelines.

-Responsible for the inventory, maintenance and general appearance of the store.

-Handle customer complains and store operational needs to increase to insure operational effectiveness and increase customer satisfaction.

-Coordinate with area manager and other shop managers in order to develop and share best practices and ideas.

-Prepare reports on store performance in order to support operational decision making.

-Reports to General Manager.

Shop Manager at Pacmac
  • Lebanon - Beirut
  • February 2014 to July 2014

• Manage Company’s showroom and Supervise a team of sales people.

• Provide training and guidance to staff to improve workforce

• Focus on customer service and providing a good experience to all customers.

• Promote weekly offers

• Introduce new products to be sold in the showroom that are unique in the market

• Maintain showroom’s look and feel

• Prepare product backorders

Apple Sales Manager - Corporate at Actyv S.A.L
  • Lebanon - Beirut
  • May 2013 to September 2013

Focus on selling Apple products and solutions to Corporates and Educational clients.

Handling the sales cycle

Establishing pipelines and meeting targets

Managing a sales team, focusing on reaching targets and develop new businesses

Maintaining strong customer satisfaction

Providing analytical and technical guidance to my team in addition to trainings on selling skills

Involved directly in major accounts and prospects

create and lead marketing Activities in universities and insure brand awareness

Sales executive, (family business), at BTF commercial
  • Lebanon - Beirut
  • January 2007 to August 2013

Selling Healthy filters for hookah (argile) for dealers and sub resellers.

Sales and marketing Executive at Apple Adkom
  • Lebanon - Beirut
  • May 2011 to March 2013

Sales and marketing Executive, Adkom
Apple Premium Reseller, Dora

Responsibilities:

• Develop, maintain and improves business relations with dealers and corporate clients of the company.

• Overseas sales transactions, Bids and marketing ads as well as in-store branding for apple products.

• Communicates with Education sectors on a business level and embracing apple products.

• Manage the companies Social Networks

• Manage key accounts for major company clients

• Showroom supervisor and direct sales

• Place orders for Apple products and prepare Showroom + Dealer Price lists

• Prepare Demand Generation Templates for Apple for Funding our campaigns and promotions on quarterly basis.

Internship at Adkom Apple
  • Lebanon - Beirut
  • March 2011 to May 2011

• Apple specialist and overlooking the business in general and experiencing work at its full potential

• Consulting customers and improving work environment and increase efficiency.

• Showroom Display for Apple products

• Sell Apple products to potential clients

Junior accountant at ProPrint
  • Lebanon - Beirut
  • June 2010 to March 2011

Junior accountant, ProPrint-Auditing/accounting
firm

Responsibilities:

• Auditor and accountant for various small size companies and mini-markets

• Follow up on clients accounts and manage their Accounting system

• Prepare VAT Documents for and provide them to the ministry of finance

• Prepare salaries for clients that i manage

• Prepare Social security Documents to for staff employees

Salesman at Abi Ramia Bros
  • Lebanon - Beirut
  • January 2009 to January 2010

Salesman, Rhinos Energy drink, Abi Ramia Bro,

Responsibilities:

- Sell the energy drink to major clubs and pubs in Downtown, hamra, gemayze and Jounieh

-Create offers and Bundles to meet targets

- insure that stocks are replenished on weekly basis

Education

Bachelor's degree, International Business Management
  • at Notre Dame University
  • August 2013

• 2007-2013: Notre Dame University- Zouk Mosbeh, Lebanon International Business Management - undergraduate

High school or equivalent, II Sociology
  • at Sagesse High School
  • June 2006

• June 2006: Sagesse High School, Ain Saadeh Bac II Sociology &Economics,

High school or equivalent, Humanities
  • at Sagesse high school , Ain saadeh
  • June 2005

• June 2005 Sagesse high school, Ain saadeh Bac I - Humanities,

Specialties & Skills

Account Management
Sales Operations
Communication Skills
Apple Macintosh
Customer Relationship Management
Ability to work Under Pressure
Team Work
Self Motivated
IT knowledge
Commercial Business Awareness
Negotiation and Persuasion

Languages

English
Expert
Arabic
Expert
French
Beginner

Training and Certifications

Apple Product Proffessional (Certificate)
Date Attended:
December 2014
Valid Until:
December 2015
Apple Product Professional 2012 (Certificate)
Date Attended:
March 2012
Valid Until:
March 2013
Creative suite - Educational - Acrobat XI -Volume purchase for Corporates (Certificate)
Date Attended:
June 2013
Valid Until:
July 2013