Operation Manger
Food Fest ( Food Truck Chain)
Total des années d'expérience :8 years, 7 Mois
• Planned and executed the annual cycle grid of activities for the food trucks.
• Managed the quality of the raw materials to be used in the preparation of the food.
• Researched, proposed and implemented new procedures and methods for improvement of quality and to increase efficiency.
• Strategized and reviewed budgets and operational costs.
• Oversaw inventory, distribution of goods and personnel.
• Developed business strategies and created marketing plans to ensure the growth of the operations.
• Set up operations processes and procedures.
• Managed and coordinated company assets, including: portable cabins, office premises, site offices, laborer accommodations, mess hall, furniture, LPG gas tanks, steel waste, food supplies, kitchen equipment, appliances, and all office equipment for a company of 30, 000 employees within the entire country of Saudi Arabia.
• Managed department budget.
• Processed Service Level Agreements (SLA) of office equipment, including photocopiers and plotters.
• Monitored purchase requests to ensure quality service and delivery performance.
• Assessed and improved processes involving assets to manage and decrease risk.
• Managed the Assets Inventory Team.
• Coordinated with project managers, senior management and engineers.
• Planned logistics and provided reports to senior management to support relevant operations for multiple projects.
• Built and maintained relationships with the suppliers.
• Processed purchase requests from offices and off-site locations.
• Managed central warehouse, storekeepers and employees.
• Ensured a compliant environment by implementing organized processes and procedures.
• Designed and implemented a large-scale inventory process, which reduced asset costs by 50 percent in 2015.
• Trained the maintenance team and established a qualified personnel team to help reduce asset costs.
• Increased company revenue by 25, 000 USD every quarter by brainstorming and implementing a process to sell and auction all the steel waste.
• Set up monthly meetings to improve communication and coordination between camps, project sites and head office, which aided in increasing our on-time project deliveries.
• Provided support to the head of international banking in developing, promoting and managing international banking products and relationships.
• Monitored sales to reach quarterly and fiscal targets.
• Managed funding facilities and market risk for clients with internal and external funding sources.
• Drafted and issued Letters of Credit (LC) to clients.
• Communicated with clients regarding trade terms & conditions and requested utilization of group facilities
• Negotiated and handled LC trade documents.
• Met with clients to resolve problems or complaints.
• Ensured a high level of customer service.
• Attended networking functions on behalf of the bank to promote and market international banking products.
• Managed customer relationships, contributing to efficient workflow and the identification of future business opportunities.
• Communicated directly with clients and contractors to improve business performance.
• Developed business and marketing plans in coordination with Managing Director to achieve revenue goals.
• Managed and negotiated company acquisitions.
• Maintained effective relationships with customers to facilitate future business opportunities.
• Identified inefficiencies to improve customer projects.
• Reviewed internal procedures to ensure best possible operations and practices.
• Applied quality and safety requirements for all projects.
• Managed customer expectations and completed work to exact specifications.
• Researched the market to identify new business opportunities.
• Developed safe work method statements.
• Improved advertising to increase marketing penetration and access to clients.
• Implemented innovative strategies to attract new customers.
• Reduced overhead costs to increase cash flow and improve profitability.
Masters of Business (operations management )
Masters of international business