Najjingo Claire Cate

- Oversaw daily shop operations, including greeting customers and handling inquiries to provide excellent customer service.
- Developed and implemented sales strategies and service plans to enhance customer satisfaction and retention.
- Maintained organized appointment scheduling and customer follow‑up processes to address store activity needs.
- Handled cash and payment processing accurately, ensuring secure financial transactions and accurate cash drawer handling.
- Managed and maintained the cleanliness and presentation of the store to create a welcoming environment.
- Oversaw mobile phone sales operations including stock management, promotional activities, and customer service in a fast‑paced retail environment.
- Implemented effective communication strategies with customers and suppliers to develop plans for inventory optimization and address customer needs promptly.
- Directed daily store operations, ensuring efficient coordination between sales, inventory management and customer service to maximize store performance.

• Coordinated receiving and dispatching of soda products.
• Ensured efficient workflow and timely deliveries.
• Maintained accurate stock levels and prevent discrepancies.
• Conducted regular audits and inspections to ensure compliance.
• Boosted sales through targeted customer service initiatives.
• Managed and audited inventory at the soda depot to ensure accuracy and prevent discrepancies.
• Handled customer inquiries and resolved issues promptly to ensure smooth operations and maintain positive business relationships.

- Managed daily operations of a busy grocery wholesale shop ensuring efficient inventory control and timely order fulfillment.
- Developed strong relationships with suppliers and customers to negotiate prices and maintain stock levels.
- Handled customer inquiries and resolved issues promptly to ensure customer satisfaction and repeat business.
- Maintained accurate financial records and prepared sales reports