Relationship Manager
Boubyan Bank
مجموع سنوات الخبرة :14 years, 10 أشهر
Strong knowledge and experience in platinum service sector.
• Keeping in touch with platinum customers through personal visits, telephone calls and correspondence.
• Creating cross sell and up sell opportunities.
• Responsible for generating ideas on ways to resolve problems and serve platinum customers in a better way.
• Strong communication, leadership, planning, and management with high-performance, successful and productive team.
Having solid experience in sales and customer service and have minimum of 4 years of experience in Gulf Bank Retail Banking selling to multi products.
• Working as acting Branch Manager for 7 months.
• Hands-on experience as loan officer.
• Proficient with banking and financial software's and having complete knowledge of bank regulations and policies.
• Handling customer problems, answer general inquiries and complaints.
• Maximizing profitability through cross selling products such as Personal Loans, Credit cards and Fixed Deposits.
• Build fruitful and a strong long-term relationship with customers to gain their trust and respect to achieving the Goal of our monthly targets ( with score > 120 % monthly ).
Strong knowledge and experience of 2 years in Information Technology Sector.
• Excellent Knowledge of database systems (database engines): SQL Server, MySQL and Oracle.
• Advance and basics level in several programming languages such as Object Oriented languages, Web application languages, and others.
• Strong communication, leadership, planning, management and problem solving high-performance, successful and productive team.
• Leader and manager with strong organizational, project orientation and stress exceeding expectations.
• Responsible for preparation of weekly and monthly testing reports.
Kuwait University: Bachelor's degree in Computer Sciences - Jun, 2008 : • Major: Computer Science • Minor: Public Administration