Najlaa Al Fakih, Senior Sales Adminitrator

Najlaa Al Fakih

Senior Sales Adminitrator

Diyar United Company

Location
Kuwait - Hawali
Education
Master's degree, MBA - Management
Experience
19 years, 6 Months

Share My Profile

Block User


Work Experience

Total years of experience :19 years, 6 Months

Senior Sales Adminitrator at Diyar United Company
  • Kuwait - Al Farawaniyah
  • My current job since September 2006

- Inputting New Business Proposals & Contracts on Database, as well as routing it to appropriate manage
- Maintaining the database
- Filing and brought forward as requested: Maintaining the historical information by filing orders and related documents and the operations by developing policies & procedures
- Organization of electronic filing
- Provide accurate, detailed and timely sales support, involving purchase orders, sales orders, inventory, delivery, accounts payable, and monitoring of accounts receivables
- Tracking inquiries, leads, quotes and contracts progress, in addition of routing inquiries to appropriate manage.
- Managing the Purchase Orders; Store Requisitions (delivery) by routing orders to departments for initiating POs; tracking delayed orders & assure to provide timely and accurate deliveries
- Managing Invoices: Following up and issuing invoices on time for all contracts then routing it to accounts to collect. In addition of receivables follow up
- Follow up with departments to insure successful implementation of the project and deliver up to customer satisfaction
- Providing summary data for management as needed, and working closely with the Sales Department
- Sales forecasting & reports
- In addition of implementing new system in the company & supervising all data entry & functioning of the system and providing constantly feedbacks & suggestions
- Hold meetings and discuss strategies and profitability
- Participating in Tenders' work
- Train new employees
- Miscellaneous tasks related to Sales Administration

Training Coordinator (ITIL Training Courses)
Microsoft Partner Website Administrator
ISO & OHSAS Quality Internal Auditor
OHSAS Health & Safety Committee Member

Training Consultant / Account Manager at formatech
  • Lebanon - Beirut
  • January 2005 to June 2006

- Responsible of all individuals and corporate accounts, including follow up
- Making cold calls to always seek opportunities for new accounts
- Meetings with all individuals, in addition of top managers in big companies
- Doing researches for better performance and improvement of work
- Hold sales meeting and discuss sales strategies and profitability
- Customer relation: follow up on trainees of my accounts
- Assisting in training of new sales and training consultants

Trainee - Teller and Customer service at Bank of Beirut and the Arab Countries (BBAC)
  • Lebanon
  • July 2001 to September 2001

- Practical training and work in all departments
- Taking care of customers with all kind of transactions in the bank including L/C’s, all kind of accounts, checks, clearing and exchange

Education

Master's degree, MBA - Management
  • at American University of Sciense & Technology
  • June 2005
Bachelor's degree, Management & Marketin
  • at Lebanese University
  • July 2001

Specialties & Skills

Training
Negotiation
Microsoft Office
Microsoft Excel

Languages

English
Expert
French
Intermediate
Arabic
Expert