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Najma Al-alawi, ADMINISTRATOR/E-COMMERCE DEPT

Najma Al-alawi

ADMINISTRATOR/E-COMMERCE DEPT·OMAN AIR

Oman

Bachelor's degree, E-BUSINESS

Work experience

Total years of experience: 7 years, 7 months

ADMINISTRATOR/E-COMMERCE DEPT

December 2019 - Present

OMAN AIR

Muscat, Oman

December 2019 - Present

• Contributed to constructing and maintaining Oman Air
In-house built Golden Website.
• Extract Google Search Queries report: a report that gives
lookahead or forecasting the amount of people and
other details who are intending to travel from their
country to destinations and for how long is their stay
going to be along with other details.
• Run various types of web-campaign such as \[Weekend,
CUG, Global campaigns\]; by preparing (landing pages
for multiple languages, Hero banners, creating UTMs
\[tracking links\],
• Managing invoices validation, procurement of Purchase
Requisition by ERP system, organizing to make Purchase
Order with SCM, issue SRN number ERP system and finally,
provide all inputs to Finance to process payment.
• Department administration tasks such as, ordering
monthly consumables, minutes of meeting, records and
document organization and keep them up to date.
• Solve stations quests when it comes to make changes on
the website or sales wise.
• Worked closely with consultant as to execute e
commerce strategies and incorporate all of e
commerce tools as well as aligning all other
departments roles that is related to e-sales such as
marketing and IT departments.
• Design and build webpages for the Oman Air website.
• Worked with different website integrated systems with
different vendors.

Company industry:
Airlines

INTERN/E-COMMERCE

January 2019 - November 2019

OMAN AIR DEPT

Muscat, Oman

January 2019 - November 2019

• Construct informative webpages using HTML and CSS.
• Analyze sales data that is related to flights.
• Supervising Ancillary FAQ section from copywriting to creating the webpage and displaying
it on the website.
• Coordinating with several departments Sales, Marketing, Scheduling, IT and Finance for
reports or execution of work.
• Using Google Analytics for research and reporting purposes.
• Work closely with partners Metasearch such as, Wego, Skyscanner and Kayak to conduct
web campaigns on their platforms and consequently increase sales.

Company industry:
Airlines

BUSINESS ASSOCIATE

June 2019 - August 2019

TANFIDH MANAGEMENT CONSULTANTS

Muscat, Oman

June 2019 - August 2019

• Responsible for collecting HR or Managers contacts and communicating regarding
offering training courses for strategy execution and KPI.
• Managing companys social media accounts (Instagram, LinkedIn Facebook) through
updating it with posts.
• Working closely in the Backoffice with partners such as newspaper agencies, IT team (in
Dubai), printing vendors to ensure high-quality production of printed materials.
• executed e-mail marketing through MailChimp program.

Company industry:
Business Consultancy Services

BOOK SALESPERSON

February 2016 - March 2016

BAIRUT BOOKSHOP

Muscat, Oman

February 2016 - March 2016

• Responsible for managing bookstore without supervision.
• Flexibility in working morning and evening shifts in the bookshop.
• Dealing with different types of customers segments with different interests and persuading
them to purchase the products.
• Know more about the products (books) through constant learning.

Company industry:
Sales Outsourcing

Education

MAJAN UNIVERSITY COLLEGE

June 2018

June 2018

Bachelor's degree, E-BUSINESS

Oman

DEPLOMA/SHATTI AL QURUM SECONDARY SCHOOL

June 2014

June 2014

High school or equivalent, Scientific And Technical Education

Oman

Skills

MICROSOFT OFFICE
Intermediate
MICROSOFT OFFICE
Intermediate
E MARKETING
Intermediate
E MARKETING
Intermediate
E PROCUREMENT
Intermediate
E PROCUREMENT
Intermediate
FINANCE
Intermediate
FINANCE
Intermediate
HTML SCRIPTING
Intermediate
HTML SCRIPTING
Intermediate
C# PROGRAMMING LANGUAGE
Intermediate
C# PROGRAMMING LANGUAGE
Intermediate
CASCADING STYLE SHEETS CSS
Intermediate
CASCADING STYLE SHEETS CSS
Intermediate
RELATIONAL DATABASES
Intermediate
RELATIONAL DATABASES
Intermediate
ORACLE DATABASES
Intermediate
ORACLE DATABASES
Intermediate
FORECASTING
Intermediate
FORECASTING
Intermediate

Training and Certifications

Certifications
FOUNDATION PROGRAM/MAJAN
Early education for English language