Head of Planning & Performance (Business Process Improvement Directorate)
Qatar Foundation
Total years of experience :14 years, 10 Months
Key Projects & Initiatives to Credit
• Designing strategy map for the all the entities/directorates in the QF administration division for FY 2015-2016
• Developing the methodology, mechanism and the tools for QF administration directorates’ senior management review process and ensuring knowledge transfer of the concept to the Administration senior management through conducting a series of one to one meetings and awareness sessions
• Running the 1st administration quarterly review meeting in Jul, 2015. All QF Administration senior management had attended this meeting to review their efforts towards achieving the overall QF strategic objectives and discuss the challenges and explore opportunities for improvement
• Designing a series of Training workshops for QF Management to introduce the management concepts of developing and managing performance scorecards, project charters and KPIs concepts “ Leading Project Successfully”.
Key Responsibilities
• Presiding over quarterly performance review meetings for all the administration directorates enabling the top management of the division to evaluate the departmental progress and to direct the implementation of defined KPIs, that greatly impact business progress, and drive the achievement of corporate organization strategy.
Key Projects & Initiatives to Credit:
Key Responsibilities as Acting Business Process Improvement Director:
• Developed a complete proposal for the Foundation’s “Documentation Approval Table of Delegation Authority” for approving policies, procedures and relevant documentation.
• Built Target Operating Model “TOM” for Project Management office along with the implementation road map.
• Designed project management processes and tools. such as project charter, bi-weekly review reports, monthly management update for the organization.
• Developed procedures and process maps for the Board of Management Office.
• Developed Procedures and Process maps for QF Honorarium Payment.
• Played a key role (team leader) in conducting internal assessment for Procure to Pay process as an internal assessor for ISO 9001 & 27001, April 2015.
• Assigned as Acting Director for Business Process Improvement for a period of 7 months.
Key Responsibilities
• Evaluated and documented organizational policies and procedures in alignment with the Qatar Foundation standard and best practices.
• Collaborated with various departments in evaluating existing business processes for identifying opportunities to enable team members implementing various process improvement initiatives.
• Reviewed QF policies & procedures, including various QF directorates, ensured alignment with best practices and QF documentation technical requirements.
• Spearheaded implementation of various change initiatives and provided interim support to various departments.
• Managed organizational improvement projects by supporting end-users to define their scope of work, collated and evaluated requirements.
Key Projects & Initiatives to Credit u**
• Automated variation requests of blanket purchase agreement using the existing ERP application
• Developed Five Year Sourcing Plans to optimize the contract management system and ensured appropriate utilization of available resources considering opportunity costs of every allocation.
• Developed the Post Award Blanket Purchase Agreement Administration Procedures.
• Supported the Procurement Directorate to obtain gold CIPS certification.
• Introduced and implemented the account manager concept for Strategic Sourcing Department to enhance the end user/customer experience.
Key Responsibilities
• Implemented best practices and contract management techniques by evaluating scope of work and purchase agreements.
• Developed recommendations for Blanket Purchase Agreement award.
• Managed tendering process and evaluated bids. Requested clarifications from bidders, prepare responses to tender queries raised by vendors.
Key Projects & Initiatives to Credit
• Enhanced contract management process by automating system notification request.
• Planned and executed the handover of 93 blanket purchase agreements to end-users for better contract management.
Key Responsibilities
• Involved in preparing RFQ and RFP based on SOW, tendering parameters followed by preparing letter of intent and letter of award.
• Managed the contract timeline with End-user and processed various types of variation, if required.
• Evaluated bids for identifying potential suppliers to match with specific organizational requirements, both technical & commercial bids
• Negotiated contracts and purchasing level.
• Developed Blanket Purchase Agreements by identifying frequent purchases.
• Interacted with suppliers for maintaining material delivery schedules and quality parameters to match with business requirements.
• Followed-up with the finance department for timely processing of documents and disbursing payment for suppliers.
• Developed multiple sourcing channels for acquiring organizational cost savings and accomplished annual procurement targets.
• Prepared and presented detailed reports to the senior management to enable effective decision making.
Professional Highlights • Master Speaker for Qatar Foundation Vendor Symposium, May 2010 and May 2012. • Recipient of THANNA Award for exemplary service delivery in June 2010, December 2010, July 2011 and May 2013.
