نانسي Karlovich

Pioneered the first fintech reverse mortgage offering for seniors 55+,
•
initiating business in Ontario.
Directed the launch and growth of the broker referral channel, achieving a
•
network of 6800 agents within 6 months.
Funded over $200 million in reverse mortgages in four years, including a
•
•
•
record $50 million in the first year.
Developed a comprehensive marketing and communication strategy to
engage and expand the agent network.
Conducted training and developed educational sessions for mortgage agents
and Account Executives to enhance business growth.
Managed relationships with major accounts such as Verico, Centum, Reverse
Mortgage Pros, TMG, and Mortgage Alliance.

•
•

Merged with Alterna Savings and focused on maintaining and bringing large
•
•

Drive business growth while managing sales/marketing activities and strategic
partnerships with financial services providers
Report to the CEO and supervise a staff of 6 mortgage and financial services
personnel
Was hired to breathe life into an organization that was losing money
Reversed a rapidly declining membership, implemented and improved
operational systems that were lacking or antiquated, developed new business
(through partnerships), and revived a sales culture that had collapsed, making
2016 the first profitable year in 40 years
Expanded the membership 20%+ annually in 2016 and 2017
Boosted funds 81% over 18 months: Led a revenue-generating project to
leverage strategic relationships with the City of Toronto that helped drive new
• business by attracting more member deposits into the credit unions coffers
Gained $20MM in new business: Led a 6-month initiative to pitch the
executive committee of the 2 largest City of Toronto trade unions to move
their banking from one of the major banks to TMECU
Accountable for the P&L of a $137MM national portfolio of strategic
•
partnerships.
Multiplied sales revenue from $48MM to $137MM, achieving a 285% increase
•
•
over 4 years.
Expanded referrals by 40% over 12 months by retraining 3700 BMO staff on
Home Equity product.
Achieved $8MM in revenue over 2 years by securing referrals from major
provincial AGMs.
Enhanced financial services presence with RBC, Scotiabank, BMO, and CIBC
through strategic networking.
Improved partnership engagement with better sales reporting and broker
incentives.
Leveraged partnerships to drive product/sales training and maximize Home
Equity product sales.

$2BB Canadian start-up and part of an international organization serving
•
•
senior citizens
Helped the VP of Sales and CEO launch the operations from ground zero
while securing referral business in the face of the economic downturn
Generated $8MM in new referrals over 6 months: Won key partnerships with
RBC of Canada and Mortgage Alliance
Accessed and expanded distribution through an existing 3rd party channel
Optimized customer service levels by outsourcing the call centre to a well
established 3rd party