Senior Customer Services Agent
Emirates Airline
Total years of experience :15 years, 2 Months
Senior customer Services Agent in the ticketing and Reservation department (tell the moment)
Doing all the booking and re-booking for the cutomers, re-calculating and reissing utilized and partly utilaized ticktes.
Working with Emirates Air line Since 2003 till the moment as senior Airport Services Agent in hub control center.Worked at the counters, gates & transfer desk providing all the services required by the passengers. And now working in the operation center were we getting all the out station e-mails and we reply back accordingly, doing all the required operational work for the aircraft and the passengers.