nancy Khawand, Owner

nancy Khawand

Owner

Nossa Moda

Location
Lebanon - Beirut
Education
Bachelor's degree, Business Management
Experience
14 years, 5 Months

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Work Experience

Total years of experience :14 years, 5 Months

Owner at Nossa Moda
  • Lebanon - Beirut
  • My current job since November 2013

•Develop Business & Marketing plans, to understand the new business, as well as the necessary resources and strategies
•Revisit plans and modify it whenever needed, based on market changes
•Ship online from diverse countries and also buy directly from local suppliers
•Provide continuous offers and discount vouchers for VIP customers
•Use online marketing, through posting photos of new items and latest deals and offers
•Adopt variant attractive shop design, specific to each occasion

Administrative Officer at Mount Lebanon Hospital
  • Lebanon - Beirut
  • My current job since October 2010

Support and assist the Administrative Director by carrying out various administrative assignments and:

• Audit discounts applied on the internal, external invoices
• Control discounts that has to be applied on the internal and external invoices before their settlement
• Audit the internal and external invoices settled by the third party payers according to agreed contracts and prices
• Meet clients to resolve disagreements and complaints (whenever needed)
• Meet clients to resolve disagreements concerning their invoices or any other complaints (whenever needed)

Exclusive Insurance Agent at Mount Lebanon Hospital
  • Lebanon - Beirut
  • My current job since February 2014

Responsible of “Istishfa Program”, the new exclusive Medical Insurance plan, held between Mount Lebanon Hospital and Commercial Insurance.

• Confer with clients to provide detailed information about Istishfa program and answer any existing queries
• Explain features, advantages and disadvantages of various classes to promote sale of “Istishfa Program”
• Calculate premiums and establish payment method
• Fill detailed medical applications for interested clients
• Contact underwriter and submit forms to obtain binder coverage, by phone or by e-mail
• Contact the reprensentative of Commercial Insurance, to analyze the new program and suggest additions or changes, or to hold meetings if necessary
• Follow up with clients, which is the most important aspect of sales

Billing & Admission Officer - Emergency Dpt. at St. Thereze Hospital
  • Lebanon - Beirut
  • December 2009 to September 2010

•Collect the invoices’ dues of the internal and external patients.
•Issue daily report of all receivables and returns to the accounting department.
•Collect deposits from patients according to the patient’s diagnosis, or based on an administrative request.
•Meet patients to resolve disagreements regarding their invoices by providing them with a detailed explanation, concerning each invoiced item.
•Collect documents required for patient’s admission to the hospital.
•Contact insurance companies to take detailed approvals for admissions.

Education

Bachelor's degree, Business Management
  • at Arab Open University
  • December 2012

Main courses: Business Studies Business Administration Business Management Product Marketing Project Analysis Business Behavior in changing world Business opportunities and threats Consumer Behavior

Specialties & Skills

Marketing
Management
Administrative Support
Customer Service
Project Management
Microsoft

Languages

English
Expert
French
Expert
Arabic
Expert
Spanish
Beginner

Memberships

People In His Place
  • Committee member
  • April 2012

Hobbies

  • Travel & Tourism
    Lebanon - Turkey (Ankara & Marmaris): Summer 2012 Lebanon - Cyprus (Larnaka & Ayia Napa): Summer 2013
  • Swimming & Zumba