nandakumar Attipil

IT helpdesk management.
• O365 administration.
• Windows 2012 AD user management and monitoring.
• Maintaining VMware based infrastructure.
• Creating and configuring VMs. Installing client and server OS in VMs.
• Configuration of DHCP and DNS servers.
• Keridge user configuration and client installation.
• Patch management by using solar winds.
• Configuring and managing EMC storage for data center and DR site.
• Managing virtualized environment (VMWare) by creating VMs, resource management,
assigning storage etc.
• Maintenance and configuration of Microsoft exchange server 2010.
• Participated in complete system builds, upgrades, migrations.
• Prepared and maintained documentation of technologies, standards and procedures.
• Responsible for: Day-to-day support on Windows Server job entailed frequent visit to
branch offices, due to the nature of the work.
• Remote support for more than 15 site offices connected to the data center by using IP
Sec VPN / MPLS, Intranet, based networks.
• Familiar with Avaya IP telephonic system.
• Familiar with Office 365 administration.
• Familiar with forti-net firewall and cisco switches.
• Mail marshal monitoring and maintenance.
• Maintaining proper records for all IT related activities in the company.
• Managing service call log monitoring system and IT asset management system By using
manage engine.

Maintenance of windows 2003 based network, modems, switches, printers, and
Troubleshooting Desktop/laptop problems.
▪ Prepared the environment for deployment of Windows Server 2003.
▪ Installed &configured Server 2003.
▪ Implemented and managed IP Addressing; configured TCP/IP addressing on a server.
▪ Installation of Operating systems, software and Antivirus.Remote support for site
offices, Intranet based networks, coordinating with ERP vendors
.

Maintenance of windows 2003 based network, Network devices, Installation of OS, ERP softwares and keep
track of all IT activities as per company policy.
Project name: Facility Management in Indian Airlines Ltd, Bangalore.