Senior Manager
Reliance Communications Ltd
Total years of experience :24 years, 3 Months
Developing the organization’s IT vision and translating it into actionable goals
Directing the sourcing and implementation of new software and hardware
Formulating and implementing business continuity and disaster recovery plans
Coordinating IT activities to ensure the availability of network services and data
Identifying future challenges in the IT landscape and developing mitigation
strategies
Overseeing departmental budgeting and forecasting within the organization
Directing IT staff recruitment and directly supervising employees
Identifying security vulnerabilities and eliminating them with strategic solutions
Identifying and recommending new technology solutions
Review and improve organizational effectiveness by developing processes,
overseeing employees, establishing a highly motivated work environment, and
creating innovative approaches for improvement
Oversee day-to-day operations, assigning weekly performance goals and assuring
their completion
Coordination with business owners/stakeholders and other support, technical
infrastructure, and application teams for all project activities
communicating frequently with executive leadership to provide project risk
analysis, status, and analysis of requirements that might influence strategic
direction.
Holding the responsibility for collaborating closely with the business
owners/stakeholders and technical teams to identify and document detailed
requirements, process flows, and data sources.
Handling the daily IT operations to ensure that the network and the infrastructure
are up & running and as a whole providing a high degree of reliability and
availability.
Assessing system capabilities, identifying limitations, evaluating &
recommending hardware / software solution to meet business needs.
Liaising with vendors & service providers for procurement and escalations.
Coordination with FMS support companies like HP, IBM, WIPRO and CMS
Installing, configuring and maintaining networks, network equipment and
devices as well as implementing group policies; installing & monitoring Security
Tools.
Troubleshooting problems pertaining to File Server, Workstation, System
Performance, Application Conflicts and System Bugs.
Administered large enterprise IT projects for External Customers which involves
planning and designing of connectivity and selection of routers, switches and the
interfaces depending on the bandwidth requirement of the customers
Supervised IT Infrastructure projects for Reliance offices and Retail outlets
Held Responsible for defining team member roles and expectations, and ensuring
timely feedback as well as for determining the project approach, staffing,
responsibilities, and schedule.
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