Naoufal EL HADRI

•Played a key role in the preopening phase of the factory by developing a strong
client portfolio from scratch.
•Secured strategic partnerships with Yazaki, APTIV, Renault Group, and Stellantis.
•Generated over 1.7 million MAD in sales within 9 months, establishing recurring
client contracts.
•Represented the company in major automotive and industrial exhibitions across
Morocco.

•Managed a team of over 30 sales agents and a core management team, ensuring
performance excellence.
•Designed and executed B2B marketing and lead-generation strategies for
international clients.
•Led recruitment, coaching, and performance reviews to maintain productivity and
morale.
•Oversaw quality control processes and KPI tracking across multiple departments.
•Improved client acquisition rates by aligning marketing, sales, and quality objectives.

• Played a key role in the preopening phase of the factory by developing a strong
client portfolio from scratch.
• Secured strategic partnerships with Yazaki, APTIV, Renault Group, and Stellantis.
• Generated over 1.7 million MAD in sales within 9 months, establishing recurring
client contracts.
• Represented the company in major automotive and industrial exhibitions across
Morocco.

•Delivered 5-star guest service and managed front-office operations including
reservations, billing, and guest relations.
•Trained and supervised team members, ensuring adherence to brand standards.
•Resolved complex guest issues with tact, enhancing satisfaction scores.

•Handled bookings, check-ins, and guest billing with precision and professionalism.
•Maintained strong client relationships through personalized service and proactive
communication.

• Delivered 5-star guest service and managed front-office operations including
reservations, billing, and guest relations.
• Trained and supervised team members, ensuring adherence to brand standards.
• Resolved complex guest issues with tact, enhancing satisfaction scores.