Narcisa Miercan, Spa Manager

Narcisa Miercan

Spa Manager

naufar

Location
Romania
Education
High school or equivalent,
Experience
19 years, 9 Months

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Work Experience

Total years of experience :19 years, 9 Months

Spa Manager at naufar
  • Qatar - Doha
  • My current job since June 2016

Pre-Opening operations for a clinically led Spa:
* create a containing space for enhancing therapeutic engagement,
* encourage integration with naufar treatment programs,
* support the fundamental need of humans to feel safe.

www.naufar.com

Assistant Spa Manager at Hyatt Hotels
  • United Arab Emirates - Dubai
  • January 2015 to February 2016

Main activities and responsibilities:
* Coordinate pre-opening operations for 3.500sqm Spa facilities including Unisex Gym with two
Studios, Ladies only Gym, two outdoor Swimming Pools, Kids Club, Thermal Area with Hammam
and Rasul, six single treatment rooms and two couple suites;
* Created and wrote SOP’s, Training Protocols and Training Manuals;
* Development of Menu of Services and Membership programs;
* Responsible in performing the purchasing, inventory, monthly consumption and monthly statistics;
* Responsible for interviewing, hiring and training Spa staff;
* Responsible for daily attendance sheet, monthly schedule and annual leave plan;
* Responsible for development plans and training enrolment.

www.hyatthotels.com

Operations Manager at Yusmy Day Spa
  • Romania
  • June 2007 to December 2014

Main activities and responsibilities:
* Maintaining and improving customer relations through advertising, promotion and organizing theme
according to the season;
* Responsible for interviewing, hiring and training Spa staff;
* Responsible for compiling the treatments menu and website;

Yusmy Day Spa - Ramnicu Valcea, Romania
Web site - www.yusmyspa.com

Spa Therapist at Jordan Valley Marriott Resort & Spa, Dead Se
  • Jordan
  • January 2004 to January 2007

Main activities and responsibilities:
* Perform various types of massages, face and body treatments using different techniques;
* Maintain high standards of service, hygiene and safety;
* Assure retail shop assistance and cover reception when needed;
* Provide warm, friendly and proactive service to each and every guest encountered.
Trainings
Treatments and products

Education

High school or equivalent,
  • at National Academy of PhysicalCentral Military Hospital and University
  • January 2005

/

High school or equivalent, Ramnicu Valcea
  • at of education
  • January 2002

courses: Hospital.

Specialties & Skills

INVENTORY MANAGEMENT
PROTOCOLS
PURCHASING
RECEPTIONIST

Languages

English
Expert
German
Beginner
Romanian
Expert