Narendra Singh

IT Support at IGI

• United Arab Emirates - Dubai
• My current job since January 2014

Area of Expertise

•Preparation of documents like Change Request and Statement of work as per the requirement of client airline.
•Identifying testable units and performing ad-hoc testing for Quality assuarance.
•Developing and executing test plans/scenarios/scripts.
•Identifying the regression test cases.
•Managing the smooth implementation and testing of the application.
•Maintenance of Aircraft Engineering Data/AHM-560 for Emirates Airlines in Dubai station as well for outstation of Emirates Airlines and Fly Dubai. Providing solutions to passenger services related queries on daily basis with quick solutions for defects and change requests for the Customer queries by Analyzing, validating and documentation of the requirement/change request.
•Handling passenger related issue as a functional support on daily basis.
•More than 75 of Airlines using Emirates MACS system for their daily airport and flight operations. Providing them user friendly solutions for their smooth operations like Check-In, Load control, DOW, Configuration, CG limits, Constants,

IT Consultant at Associated with Emirates Airlines

• United Arab Emirates - Dubai
• January 2014 to June 2017

for Emirates Group IT Department.
•Worked as Duty Manager (Weight and Balance/check-In with

Duty officer at Bird worldwide flight Services (Weight and Balance) T3 IGI Airpor

• United Arab Emirates
• January 2009 to January 2011

Supervisor

• January 2008 to January 2009

Weight and Balance/Non-schedule operations) officer with Globe Ground India GHA at Bangalore International Airport

agent at Qatar Aviation Services

• Qatar
• January 2006 to January 2008