Senior IT Specialist
Coffee Planet LLC
Total years of experience :14 years, 1 Months
• I custom developed Document management system for the Account Receivables team which saved company around 4000$ yearly on software purchase and another indirect cost 2500$ has been saved in man hours.
• Developed UiPath fully unattended custom workflow for our end-to-end Online Order between 2 non- synchronizing systems. Workflows consist of using UiPath Computer vision, REFramework, and numerous activities to achieve and saved company around 13000$ yearly.
• Developed API Integration between Foodics POS and Emmar API using Python to send the daily and monthly transaction, which saved company around 1500$ from hiring external programmer.
• Developed API Integration between Nobly POS and Emmar API using Python to send the daily and monthly transaction, which saved company around 1500$ from hiring external programmer.
• Introduced Hubspot Cloud-based CRM to increase the visibility into the sales and productivity which saved company around 12000$ yearly for 2 years and moved on CENTRA CRM paid version.
• Introduced PAESSLER PRTG free to use network Monitoring tool for Up to 100 devices in the infrastructure which saved company around 2000$ yearly.
• Introduced free to use Service Desk ticketing system for the IT team and Operation team to increase productivity which saved company around 2500$ yearly.
• Introduced AVAYA IP Telephone between Head office and Branch office via VPN to have centralized 1 billing to control the cost and saved company around 3500$ yearly.
• Introduced Office 365 suite of products to reduce the cost and strain on the on-premises infrastructure.
• Implemented SharePoint Online for Intranet
• As a part of green initiative replaced 65% of companies paper based work into email PDF using Online forms such has jotforms which saved company around 3000$ yearly.
• Introduced cloud-based SOPHOS Antivirus for centralized management.
• Introduced free to use cloud-based Digital Signage solution for our outlets and offices, which saved 1000 $ yearly for the company.
• Introduced free to use cloud-based Mobile device Management (Manageengine) for monitor and control all mobile devices which saved around 2900$ per year.
• Introduced VEEAM community edition back solution and saved company around 1500$ yearly.
• Introduced IP surveillance and set up a command center for centralized monitoring of all the locations.
• Introduced free to use cloud-based POS which saved another part of business which saved 1200$ yearly company.
• Introduced Centralized Wi-Fi Solution for internal and guest users.
• Introduced Disaster recovery solutions.
• I can Implement ERP (ERPNext) system with Sales, HR, Accounts, Asset, Manufacturing, Project and Service module for the organization which can save the company average 28000$ yearly on the license cost and little hosting cost of 50$ monthly.
Administer and support for Windows server 2008
* Monitoring network bandwidth using SolarWinds
* Configuration and support CA backup server - Daily, weekly, monthly and yearly backup
* Implementation and Support Citirx -XenDesktop 7.6
* Support HP Autonomy Backup (Iron Mountain)
* Support DELL TL4000 tape library
* Support for Aternity - End user performance and Network Latency tool
* Support for McAfee - EPO 4.6, 5.1 - Endpoint encryption
* Support for CA OTP - VPN Authentication
* Implementation and Support for Serv-U SFTP for to surely transfer the files between the clients during the
petroleum projects.
* Support for Cisco Tele-Presence Management Suit
* Support for Cyber-Ark Privileged Identity Management
* Support for RHEL 5.7 Linux cluster Oscar/Torque/Maui/Samba
* Part of evaluation team of 2 for implementing IBM Platform HPC for the cluster
* Support for Blackberry services.
* Hardware and software support
Key Responsibilities:
• Administer and support cisco routers 1800, 2800 and 2900
• Administer and support network monitoring tool - Manageengine NetFlow Analyzer
• Administer and support firewall monitoring tool - Manageengine Firewall Analyzer
• Administer and support Nortel 4500 series Switches
• Administer and support Cisco 5505, 5510 and 5520 Firewall
• Administer and support Radius/WPA2 authentication on CISCO Aironet 1200 series wireless access point
• Managing and implementing the ISO 27001:2005 standard norms for documenting and securing the information and the IT infrastructure
• Administer and support Linux based TACACS + (Terminal Access Controller Access-Control System) centralized authentication for the networking devices.
• IT Awareness training for users
• Administer and support for GFI LanGaurd for pushing the updates for all the computer and servers on the network.
• Hardware and software support
Projects:
• Radius (Remote Authentication for Dial in services)
o Designed and Implemented AAA standards for Wireless authentication using Internet Authentication services and Certificate Authority (CA) for secure Access f the resources available. The Radius authenticating procedure was implemented using Wireless devices: NETGEAR - WNDAP350 and CISCO - AIRNET AP1200 series
• Cisco ASA Firewall
o Designed and Implemented SSL WebVPN, AnyConnect VPN, Remote access VPN, Site-t-site VPN, VPN load balancing, NAT, PAT, ACL. Implemented Media Framework Policy t Inspect hidden port numbers in payload.
• TACACS + (Terminal Access Controller Access-Control System)
o Designed and Implemented AAA standards t secure and centralized login for Routers, switches and Firewall across 35 Lactation in India with redundancy.