Naresh thanki

 Overseeing the entire sales and marketing department and achieving all monthly targets successfully.
 Building and maintaining strong relationships with key contacts in existing and new accounts.
 Planning and implementing strategies for sales and business development.
 Sending quotations to clients and therefore fixing a final price.
 Strategic brainstorming and implementation of new business development initiatives.
 Handle customer accounts and bring and add new business and clients.
 Assisting sales team members in their pre and post sale service requirements.
 Ensure timely communications of issues/ discrepancies in documentation to department heads.
 Produce timely and meaningful business MIS reports including Sales, Marketing and Financial Analysis.
 Maintaining and all import and export/re-export documentation and liasing with Dubai Customs officials for all
incoming and outgoing shipments and taking care of all its paperwork.
 Reporting to higher management on weekly basis to give an overview of business performance and providing
advisory services to the director for implementation of new ideas and strategies for overall business growth.
 Resolve customer complaints and queries on ad-hoc basis always to ensure 100% customer happiness and
satisfaction at all times.

 Interacting with all new and existing clients in order to identify their needs and requirements, provide products
information and explain product features and closing all potential deals successfully.
 Managing and overlooking all B2B and B2C clients and enlighten them with all the necessary information
required.
 Preparing clients quotations upon receiving the requirements and enquiries.
 Constantly communicating with all new and potential cliental from all across the globe to understand their
needs and taste which therefore helps to provide new innovative ideas to the designers for curetting new
designs in accordance to it.
 Visiting various gold exhibitions for marketing and sales promotions.
 To work closely with the accounts department and supporting them for all the necessary data entry work
including sales, purchase, cash and bank entries recording and generating all necessary performance reports.
 Preparing forecasted budget sheet and sharing with the accounts & finance department for planning and
executing of all incoming and outgoing payment accordingly.
 Handling all accounts payables and receivables efficiently and effectively.
 Recording of all cash transaction on the AML portal and collecting clients personal documents such as
Passport and National ID copies to maintain clients KYC records in the system for Future records.
 Maintaining complete inventory of the existing and new stock.

 Team building and management.
 To give complete details of the product to the clients.
 Explaining clients about the features of all our products.
 Winning the confidence of the clients and grabbing the orders for the products by negotiating hard.
 Providing the international clients with some exclusive deals.
 Maintaining stock records for daily, weekly and monthly updates of the inventory.
 Completing all the paperwork & delivering the desired product to the client as per their convenience.
 Getting references from existing clients who are already been satisfied by the services.
 Providing training to all the newly appointed staff members.
 Handling a team of 7 members and ensuring all the weekly and monthly sales target is achieved to 100%

 Maintaining highest standards in terms of clients hospitality, educate client on each and every product.
 Executing wholesale and retail sales of 18K, 21K and 22K Gold.
 Taking care of the walk-in clients and providing them with an outline of all the designs and products.
 Schedule meetings between the clients and sales executives and managers.
 Assisting the sales team members in their pre and post sales service requirements.
 Maintaining the clients database with details of deals and payments.
 Sending regular emails and messages to the clients to keep them updated of all the new and upcoming
products and its designs.
 Replying to emails and queries of the clients.
 Carry out administrative duties such as filing, typing, copying, scanning etc.
 Accuracy in handling private and confidential information.