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nariman baher mohamed elsareef, customer experience expert

nariman baher mohamed elsareef

customer experience expert·vfs global

Egypt

Bachelor's degree, faculty of arts sociology departement

Work experience

Total years of experience: 2 years, 3 months

customer experience expert

February 2019 - December 2019

vfs global

Cairo, Egypt

February 2019 - December 2019

Company industry:
Other Business Support Services
Job role:
Customer Service and Call Center

customer experience expert

February 2019 - December 2019

vfs global

Cairo, Egypt

February 2019 - December 2019

Company industry:
Other Business Support Services
Job role:
Customer Service and Call Center

Social Worker

September 2016 - January 2017

orouba language school

Cairo, Egypt

September 2016 - January 2017

Company industry:
Primary, Prep, & Secondary School
Job role:
Teaching and Academics

customer service

March 2014 - January 2015

wasla for technology and information company

Cairo, Egypt

March 2014 - January 2015

answer the phone for helping people

Company industry:
Call Centers & Customer Care Outsourcing
Job role:
Customer Service and Call Center

Education

Cairo university

September 2013

September 2013

Bachelor's degree, faculty of arts sociology departement

Egypt

GPA (percentage): 76%

GPA (percentage): 76%

take everything related to sociology
View attachment

soeur francaiscane

August 2008

August 2008

High school or equivalent, francais

Egypt

GPA (percentage): 76.7%

GPA (percentage): 76.7%

Thanaweya Amma Religieuses Franciscaines the first language is French and the second language is English sociology Degree Cairo University 2008-2013
View attachment

Skills

Customer Service
Expert
Customer Service
Expert
Computer Skills
Expert
Computer Skills
Expert
Internet
Expert
Internet
Expert
english
Intermediate
english
Intermediate
French
Intermediate
French
Intermediate
Turkish
Beginner
Turkish
Beginner
how to deal with customer
Intermediate
how to deal with customer
Intermediate
computer skills
Intermediate
computer skills
Intermediate
internet skills
Intermediate
internet skills
Intermediate
Customer Service
Expert
Customer Service
Expert
Computer Skills
Expert
Computer Skills
Expert
Internet
Expert
Internet
Expert

Languages

English

Intermediate

French

Intermediate

Turkish

Beginner

Memberships

ahly club

in club itself

February 1991

Training and Certifications

Training
HR
compusoft
Jan 2013

Hobbies and interests

ride horses , swimming