CASH OFFICER, WORKING IN ROLE OF BRANCH ASSIST.MANAGER
DUBAI BANK
Total years of experience :16 years, 7 Months
Since January 2008 Dubai Bank, Ras Al Khaimah Branch as Cash Officer
Presently working in role of Asst.Branch Manager
•Manage the branch functions and co-ordinate the administrative functions in the branch to ensure smooth conduct of the branch operations.
•Examines documents prepared by subordinates, such Cash Transactions and all other financial, exit records, to ensure compliance with establishment policies and procedures.
•Coordinating with cash delivery and doing arrangement if necessary Central Bank cash withdrawal/deposit
•Authorize all transactions conducting in the branch within limits of authority.
•Handling foreign currency dealing with Treasury
•Trains new employees, prepares work schedules, and monitors work performance.
•Talked to customers to resolve account-related problems and to ensure positive public relations.
•Removed, counted, and recorded cash from automated teller machine.
•Examined, evaluated, and process finance applications.
•Prepared and maintained computerized records of financial transactions.
•Consistently achieved sales goals by effectively promoting products and services.
•Consistently achieved sales goals by effectively promoting products and services.
Team leader and work closely as a team with front line staff
Evaluates establishment procedures and recommends changes.
Ensuring in the proper administration and safeguarding of the branch assets.
Interacting with auditors - last two years overall score ‘Low Risk’
•Manage the Back Office functions and co-ordinate the administrative functions in the branch to ensure smooth conduct of the branch operations.
•Overseeing teller functions and ensuring that a high standard of personalized, effective and efficient customer service.
•Ensuring the branch’s day to day cash requirements.
•Replenishing and reconciling of branch ATM.
•Prepared the branch monthly budget follow up and annual forecast budget, Other Central Bank returns
•All outward clearing cheques proceeded before cut off time, checking & approving all batches.
•Authorize teller transactions within limits of authority.
•Checking validation of all vouchers posted by all tellers against source documents.
•Physical checking of cash with tellers and vault at EOD and verifying balance with system.
•Assisting tellers in investigate if cash differences and branch power error.
•Checking EOD supervisor reports.
•Maintaining Fixed Asset record and notifying HO level in case of any movements.
•Handling Post Dated Cheque
•Handling ICCS - Clearing
•Handling outward remittances
•Handling Salary transfers
•Maintaining register, monitoring movements and maintain enough stock of security items in the branch)
•Provided highly personalized service that built and strengthened customer’s relationships.
•Prepared inward & Outward clearing, other payment orders
•Preparing Swift messages
•Monitoring C.B position for local fund movement.
•Performed teller transactions in the areas of checking and savings deposits and withdrawals.
•Balanced assigned cash drawer and packaged currencies and coinage.
•Identified opportunities for cross-selling of value-added bank products and services.
•Qualified referrals to team members across multiple lines of business.
•Provided highly personalized service that built and strengthened customer’s relationships.
•Responded to a broad range of customer inquiries and swiftly resolved problems