Nasser Altalhi

• Improved customer satisfaction rescheduling bills and prioritizing payments.
• Reduced billing discrepancies through systematic follow-ups.
• Managed communication with 500+ clients monthly, resolving inquiries and complaints.
• Streamlined account processes to enhance overall service efficiency.
Core Responsibilities
• Handled customer communication on accounts, billing, and service inquiries via phone, email, and in-person.
• Managed payment scheduling and billing cycles in accordance with company procedures.
• Documented and tracked interactions and payment adjustments accurately, ensuring compliance.
• Collaborated with internal teams to streamline workflow and enhance client experience.

• Prepared and reviewed journal vouchers following corporate accounting policies.
• Ensured all financial transactions were properly documented and compliant.
• Maintained accurate financial records to facilitate smooth accounting operations.