Marketing Manager
Torwa Branding Agency
Total des années d'expérience :7 years, 3 Mois
Set up the agency's business plan.
Create the agency's marketing strategy
Manage the creative teams: branding, social media & media production.
Maintain high standards of excellence and high-quality content on social media platforms.
Provide direction and comments to employees to help them improve their knowledge and skills in areas that need improving.
Review and enhance organizational effectiveness through designing work processes and supervising the day-to-day operation.
Recruit, onboard, and train new hires to turn them into successful employees.
Ensure that all rules, standards, and training programs are followed.
Set, monitor, and report on sales & marketing teams' goals.
Conduct market research to monitor competition (acquisitions, pricing changes, and new products and features)
Participate in the quarterly and annual planning of the agency's objectives.
Manage client relations.
create scope of work for each project by tailoring services to match their business needs.
Responsible for leasing Roaya projects in the eastern province.
Conducted location searches to meet clients' exact requirements.
Maintaining courteous communications and follow-up correspondence with tenants and prospects.
Researched and reported on market trends and competitor positioning.
Qualifying prospects, negotiating leasing requirements, and completing weekly & monthly reports.
Expanded my professional network reaching over 250 accounts, and landed clients such as EMAAR, Apparel Group, Goldenside, and many more.
Conducted new site visits with the FM team, to qualify projects from a leasing perspective.
Generated well-cultivated partnerships in target regions \[Riyadh & Jeddah\], furthering leasing goal achievement.
Worked collaboratively with the Marketing Manager to enhance the current marketing strategy and contributed to brand growth plans, with forward-thinking approaches.
Defined actionable insights to increase brand awareness, growth, and engagement.
Contributed to the company's digital transformation by forming refined strategies with the Marketing Manager.
Crafted a new service with the Marketing Manager to be launched by the company soon.
Worked collaboratively with the Business Development Director to capture new real estate opportunities.
Tracked, reviewed & delivered financial reports to the project owner/landlord.
Converted prospects into success partners by collaborating with them on new business opportunities in the market
Develop a Marketing & Sales strategy with the director to achieve organizational sales goals and revenues.
Assigned to a 2000+ SQM project to create a social hub and a business center in the tower by the owners of Al Abdulkarim
Coordinate with the IT team to construct the Tower's digital presence such as the website, social media, Google Maps, promotional solutions, & CRM software
Create a full brand identity for AK Tower.
Handle all communications with designers, event planners, and potential investors.
Tracked, collated, and interpreted sales figures and reporting.
Planned and directed the sales team training & work on sales scripts.
Oversee the promotion of the tower on social media platforms.
Meet with prospects and clients interested in properties to offer them real estate deals.
Oversee the preparation and approval of documents such as lease contracts & proposals.
Manage the closing of property deals to ensure vital documents are signed and payment received.
Oversee arrangements to give prospective buyers a view of a property before closing deals.
Conducted Sales tours & presentations.
Provide periodic reports for marketing projects & sales pipeline.
Conduct surveys to measure clients' satisfaction with the services provided by the tower & the sales team's performance.
Conduct Real Estate market research in the area.
Generate clients and expand the business network.
Actively look for investors to collaborate with on several projects for the commercial tower & the lands beside it.
Handle the monthly and yearly marketing events calendar & oversee their execution with the marketing team.
Training of marketing interns.
Acting area manager whenever it's needed.
Team management & Recruitment
Handle center maintenance requests & meetings with the operations team.
Manage new tenants on-boarding (office set up, welcome tour),
Set up new extensions, printer codes, and door codes.
Handle client's Affairs: contracts/renewals/terminations/ complaints etc.
Inventory management (kitchen/janitorial/stationary).
Generate product conversion requests.
Handle center renovations.
Create administrative forms & templates.
Handle IT & RZONE tickets.
Handle Purchase Orders.
Responsible for the Community Associate Training.
Generate Occupancy Reports, Extension Trace Reports, and Monthly Printing Reports.
Financial Tasks:
Responsible for Petty Cash & Monthly Expenses.
Analyze Aging Report.
Responsible for clients' financial records.
Create collection reports (weekly/monthly).
Generate client payment reminders & follow-ups.
Create Manual Invoices.
Generate Accounting Analysis Reports and Invoice Listing Reports.
Raise invoices to portals (SABIC).
Software used: RZONE, Titan, Sales app, Callstream, Datapulse, Pivotal, and OnStage.
Sales & Marketing Tasks:
Created Digital Marketing Strategy & Marketing Study.
Handle walk-in tours/ new prospects & follow-ups.
Create proposals on Sales App & OnStage.
Responsible for Prospect Database.
Sell Meeting Rooms & Day Office.
Initiate periodic center tours to measure customer satisfaction levels.
Handle new inquiries.
Focal Point for Phone Sales in KSA.
Responsible for Volume Sales (Stationary Purchase/Catering Service/Courier service/Admin Support.
Service/ Printer Service).
Marketing material design (Meeting Rooms/Day office brochures, B2B Business Proposal Presentations).
Planned, designed, and executed Community Events (Networking Events).
Contact person with the Sales department and B2B for new product development, marketing campaigns, and factory visits.
Responsible for the planning and execution of marketing events such as trade shows, which includes any preparation required for company participation.
Handle customer complaints and follow-ups.
Handle sample requests and follow-ups.
Coordinate with the Procurement, Production, Quality, and warehouse teams to ensure a smooth operation.
Handled PR and marketing communication.
Focal point in phone sales.
Contact prospects to establish rapport and set up meetings with them.
Develop quotes and proposals.
Initiate and complete proposals and presentations for new business opportunities.
Work with the management to develop and implement a strategic sales plan.
Created Salesmen Growth Program, for Sales Department.
Created and presented Product Knowledge, and Sales Strategy.
Managing and training new marketing employees.
Conduct job interviews for the marketing department.
Supervised and planned for the company's re-branding project, including filmmaking, photography, brochures, catalog, and packaging.
Worked on the company’s re-branding project.
Crafted ideas for residential camps renovation project.
Responsible for leasing remote residential camps.
Designed the marketing material ( brochure, flyers.. etc.)
Providing medical insurance for all Saudi employees.
Handling warnings and disciplinary actions.
Writing letters (clearance, experience, salary certificate, appreciation letters & certificates).
Create and handle databases.
Interpersonal communication with different company sites.
Mentor and train the HR Clerk.
Established a new employment procedure.
Employees' affairs (complaints, bank accounts, transfers, terminations, new hires).
Handling mail from/to other sites.
Responsible for female ID Photography.
Designing labels and templates.
Handling leave-applications.
Providing Support to the HR team.
Handle all employees' files and records in all 10 sites within Saudi Arabia and keep them up to date by reviewing and verifying source materials to determine the accuracy and completeness of the information.
Follow up to correct and complete employees' records by communicating with other Red Sea Housing sites in Saudi Arabia.
Write and create outgoing letters, commercial contracts, and employment contracts.
Remodel files, design and create labels.
Translate governmental documents.
Enter and document all data related to the government's regulations.
Provide administrative support to the HR department by assisting in organizing, records keeping, logging, and monitoring the physical location of source documents.
Registered employees in governmental online courses.
Internship: Administrative assistant at the College Deputy of Student Affairs and done work as a Teacher Assistant in the English Department. held an undergraduate job of "Librarian Assistant"