Nashwa Salman, Office Manager

Nashwa Salman

Office Manager

Softex Software House

Location
Egypt - Cairo
Education
High school or equivalent, Systems and Management Information
Experience
6 years, 4 Months

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Work Experience

Total years of experience :6 years, 4 Months

Office Manager at Softex Software House
  • Egypt - Cairo
  • March 2011 to August 2014

SOFTEX Software House.
- Business field: ERP System & Web Design.
Job responsibilities include but not limited to:
CEO Assistant Tasks:
- Responsible for totally managing the CEO Agenda including working towards perfection of all of his
duties and responsibilities.
- Preparing monthly budget variance report stating the comparison between the budget plan and
actual transactions and calculating the variance percentage.
- Responsible for preparing and revising monthly performance reports on time, including but not
limited to expenses analysis, budget tracking, Sales Pipeline prospects Sheet, Softex personal
Monthly evaluation survives, All Employees performance tracking Reports.
- Responsibility includes delivering monthly evaluation report for each employee.
- Softex Achieving Strategic Goals Is part of my responsibilities as Softex CEO Right Hand and
administration assistance.
- Responsible for totally managing and carrying on Softex Front office operations including secretarial work.
- Coordinate travel arrangements.
- Handle sensitive and confidential information with integrity.
- Handle cash flow operations to ensure invoices, commitments and dues are paid on time to ensure correct
operational behavior across different departments of the company.
- Handling all paper work, filing and archiving tasks.
- Compose non-routine and routine correspondence.
- Order general supplies for office.
- Taking reception calls and handling the high priority ones to be diverted to CEO.
- Manage office delegates for external errands including money collection from customers.
- Manage office boys duties and responsibilities and monitoring their performance.
- Working on more than three Softwares such as Accounting, Subscriptions and Sales.
- Meeting room scheduling.
- Organizing office ceremonies and ensuring appropriate arrangements for major client meetings and visits.
- Handling all customers’ accounts on the financial side including, receipts, invoices and needed paper work.
- Responsible for handling all incoming Calls and making sure it is all logged and handled correctly by different
departments quickly, including complains, request for information, collection and sales inquiries.
HR Tasks:
- Support the on-boarding process including new hire packages, new hire orientation, communication with new
hires, paperwork, and administration.
- Communicating with other departments, employees, applicants, administrators, and staff provide
information and assistance regarding recruitment, transfers, employment, personnel records and
legislation.
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- Create and maintain employee personnel files, new hire, termination, benefits, filing, etc. in a timely manner.
- Informing applicants and employees regarding various programs and procedure requirements such
as tenure, hours of work, benefits, general work expectations, and time off.
- Research and complete employment verifications
- Assists in special projects and performs other related duties as required and assigned.
- Enters employee data into HRP system.
- Maintains office staff by recruiting, selecting, orienting, and training employees.
- Receive monthly appraisals from department heads and merge it with HR evaluations to prepare
final appraisals for staff.

Sales Coordinator & EX Secretary at M2 Media Experts
  • Egypt - Cairo
  • August 2010 to February 2011

Coordinating all programs in line with the project polices.
Marketing programs and advertising.
Handling all paper work, filing and archiving tasks.

Call Center Agent at Mobinil
  • Egypt - Cairo
  • August 2009 to May 2010

Inbound & Outbound.

Secretary at Lakeside Restaurant at Al Azhar Park
  • January 2008 to May 2009

Arranging GM agenda and scheduling his meetings.
- Taking reception calls and handling the high priority ones to be diverted to manager.
- Handling all paper work, filing and archiving tasks.
- Contacting external entities for office supplies and decorations.
- Handling customers complaints and directing them appropriately to the person in charge of resolving their
reported issues.
- Assists in some HR functions such as recruitment and personnel issues.
- Closing pending events reservations through phone calls or face to face meeting.
- Recording attendance sheets and forwarding them to accounting department.
- Forwarding every event instructions to the involving parties and following up after then.
- Receiving and sending faxes.
- Accomplishing booking full process & confirmations.

Education

High school or equivalent, Systems and Management Information
  • at Alsun Academy
  • May 2009

Specialties & Skills

ACCOUNTANCY
CLOSING
DIRECTING
GESTIÓN DE ARCHIVOS
HUMAN RESOURCES
MEETING FACILITATION
MICROSOFT OFFICE
PERSONNEL
RECEIVING

Languages

Arabic
Expert
English
Expert