Business partner human resource manager
National bank of Fujairah
Total years of experience :17 years, 5 Months
- Establish relationships with the business and contribute proactively to business unit plans.
- Communicate annual overall HR calendar of HR programs & activities so the business can plan accordingly.
- Responsible for leading the annual manpower and recruitment plan with the business and finance
- Accountable for the cost effective implementation of the recruitment plan within SLA
- Accountable for the communication & implementation of HR programmes within the business
- Ensures that the implementation of HR programmes are monitored and activities within Operations are monitored and reported as appropriate.
- Accountable for ensuring the business area understands and adheres to HR policies and processes
- To suggest improvements in HR process related to Business Partnering, HR Ops and Centre of Excellence.
- Lead the competency project
- Advises and supports line managers in disciplinary/grievance cases
- Provide HR advice and support to managers and staff on a wide range of strategic and operational human Resources issues
- Recommend and implement improvements to key people processes the Operations area, particularly the further automation of processes to improve efficiency
- Ensure that Operations managers and employees understand key HR policies and processes and communicate any changes proactively
- Provide adhoc HR advice and support to managers and staff on strategic and operational human resources issues
- Support the Chief Officer Operation to deliver his human capital objectives
- Equip line managers with appropriate tools and knowledge to effectively manage their people
- Partners with HR Operations to ensure seamless and customer-centric HR service delivery
- Partners with the OD, Talent & Performance Management Centre of Excellence to create innovative and customer-centric HR solutions
- Recommend HR process improvements, particularly focusing on the use of technology to improve effectiveness and efficiency.
- Responsible for ensuring the provision of a comprehensive Human Resource Development across the Organization, from Strategic human resource planning through to recruitment, selection and development and provide advice and support to all areas of the Organization
- Develop and analyzing existing Emiratization Development Program to ensure alignment with organization mission, vision and outcomes
- Work on recruitment forecasting and vacancies
- Handle all HR service for HR and Retail department include recruitment, grievances, transfer and promotion
- Manage all NDP (National Development Progarm) policy and procedure (MTP, CAP & Ertiqa)
- Frequent contacts with managers and employees in the resolution of problems
- Deal with recruitment agencies to fulfill the vacancies
- Work on different type of grievances
- Implement my experience and knowledge to develop Bank process
- Authorize on signing all pension documents
- Handle all grievances belong to local employees
- Handle Career Fair entire plan
DUBAI CUSTOMS (PORT RASHID) Human Resources Department Position: HR Specialist Aug 2009 to date
Contribute in developing and analyzing existing HR policy and procedures for HR sections (Employee Relations and Talent Management) to ensure alignment with Senior HR Management mission, vision and outcomes
Develop new policy for rewards and incentives for future
Prepare reports, presentations, charts, and other statistics which are belong to promotion, grievance, seizures and Tanafus Reward Program and submit to the General Director and Senior HR Management on daily / weekly / monthly basis
Provide professional advice to the executives, HR teams and others on the application of any relevant HR policy and employment law.
Assist in benchmarking HR policies and procedures and conducting gap analysis.
Review junior employees tasks in compensation and benefit section and distribute the work equality
Contribute to develop developing policies and procedures for Dubai Government Excellence Program 2012
Prepare section achievements reports that determine different areas of staff performance improvement
Perform auditing and quality checking for the entire team and submit relevant recommendations
Assist staff in responding to questions and provide guidance in analyzing cases as point of escalation in unusual and difficult cases to process it accurately
Improve the operational systems, processes and policies in support of departments' mission particularly, developing work flow, business process and department planning
Analyze and create job descriptions for new departments and update the job descriptions
Member of Culture Change Project team (Part Of Change Management)
Member of Committee team for Tanafus Program "Reward Program"
Handle grievances and mitigation cases and work on them
Responsible for tracking the department KPIs and report for recommendations
Create proper document management system (Electronic and Manual) for HR Support
GARGASH ENTERPRISES (Mercedes Benz) Human Resources Department (Head Office) Position: Human Resources Officer Apr 2006 to Jul 2009
- Met the Managers internally and externally for HR and other purposes.
- Dealt and communicated with different Institutes in order to train UAE National staff
- Organized the preparation for Career Fair
- Received and made calls
- Handled all recruiting steps include interviewed applicants
- Used problem solving skills
- Attended several conferences
- Completed all documentation related to Pension Authority, Immigration Dept and Ministry of Labour
- Dealt with several agencies to find suitable candidates
GARGASH ENTERPRISES (Mercedes Benz) Finance Department (Head Office) Position: Accountant As above
- Invoicing
- Maintaining Inventory
- Arranged the payment for the suppliers and preparing monthly suppliers outstanding statements
* Bachelor in Human Resource, Business Admin Dubai Women's College - GPA: 3.23 2010- 2012
* Bachelor in Human Resource, Business Admin Dubai Women's College - GPA: 3.23 2010- 2012
* Higher Diploma in General Business - HR Fields Dubai Women's College - GPA: 3.06 2007- 2010