Scrum Master
DevLabs
Total years of experience :14 years, 0 Months
• Engaged with a client to understand requirements for Multi-site Property Management Software.
• Developed unique software covering financials, marketing, bookings, check-ins, check-outs, and guest/vendor communications.
• Incorporated real-time ROI analysis for each property and marketing channel performance.
• Generated tables, charts, and tabular data based on live information.
• Collaborated with the product owner and the team for a seamless development process.
• Delivered the minimum viable product to the client after each iteration.
• Facilitated sprint review meetings to ensure team and client involvement in project success.
• Fostered a culture of innovation within the Scrum teams, resulting in a 15% increase in productivity
• Collaborated with a client to gather requirements for personalized Property Management Software.
• Provided valuable suggestions during the requirement-gathering process.
• Worked with the product owner and the team to streamline the development process.
• Ensured the delivery of the minimum viable product to the client after every iteration.
• Facilitated sprint review meetings with the team and the client for project success.
• Orchestrated client interactions, led requirement discussions, and fostered cross-functional collaboration.
• Meticulously managed financials, achieving a significant reduction in overall losses from 6% to less than 1%.
• Championed team performance through constructive coaching and client engagement.
• Played a pivotal role in hiring and training multiple teams, enhancing organizational capabilities.
• Implemented a streamlined onboarding process, reducing the onboarding time for new team members by 20%.
• Implemented robust processes, fostering cross-functional collaboration and driving revenue growth.
• Forged a close partnership with upper management to align visions for shared success.
• Achieved a 5% increase in annual sales and a 9% improvement in customer satisfaction.
• Contributed actively to talent acquisition and onboarding processes.
• Led a cross-functional team in the successful implementation of a customer relationship management (CRM) system, resulting in a 25% increase in customer retention.
• Developed and implemented employee training programs, resulting in a 15% improvement in team performance.
• Successfully completed over 8 projects nationwide with 100% satisfaction.
• Defined project deliverables, developed efective work plans, and created milestone schedules.
• Conducted detailed cost/benefit assessments, ensuring project success.
• Managed project financials, contracts, and risk management plans.
• Implemented lean project management principles, resulting in a 20% reduction in project timelines.
• Established and maintained strong relationships with vendors, resulting in a 15% reduction in project costs.
MBA-HR