Nassir Abbas

• Expanded Market reach by developing partnership and generating qualifying leads
• Supported business growth by negotiating commercial agreements and closing high value
opportunities.
• Analyze sales forecast & results reports including presentation of market analyses
• Managed to pitch new products to the market such as Extended Warranties to major retailers in the
UAE
• Worked closely with underwriting committee to develop Holiday Homes insurance and signed with a
Major real estate developer in the UAE
• Working with internal stakeholders on Contacts, APIs and marketing campaigns
• Looked after car dealerships to enhance our daily activities is well maintained

• Raised client awareness of the importance of life insurance and long-term financial protection
through counseling and need based discussions.
• Contributed to business growth by combining consultative selling with client education on financial
security and future wellbeing.
• Helped the banks relationship managers with necessary training and tools to convert potential
Leads.

• Conduct market research to identify selling possibilities focusing on B2B and B2C prospects
• Actively seek out new sales opportunities through cold calling, networking and social media
• Set up meetings with potential clients and understand their needs and requirements
• Conduct gap assessment and risk analysis for potential clients
• Prepare and deliver appropriate elaboration on insurance solutions
• Educate customers on the policies terms and simplify the policies wordings
• Negotiate/close deals and handle complaints or objections
• Gather new leads from existing clients to expand my network
• Market research and allocated data by visiting 7 emirates

• Deputy branch Manager, reporting staff
• Worked in the highest achievement and most Footfall branches in ADCB
• Rewarded twice with as top achieving branches 2016-2017
• handling escalations and approvals
• Customer Service and support
❖ Qmatic waiting time dropped by excluding unnecessary procedures
• Service excellence and Quality assurance fast feedback loop and NPS
• Transactions Auditing
• Staff training and coaching
• Sales Achievements tracking
• Monthly target estimation and budgeting
❖ Enhance sales by Introducing new sales techniques
• People and facilities management
• Risk control
• Mystery shopping volunteer
• Teambuilding and work environment improvement

• Top performing customer service officer
• Worked closely with branch seniors to achieve desired goals
• Rewarded Tamayuz Service Excellence for outstanding performance