Senior Voice Core Engineer
FASTtelco
Total des années d'expérience :14 years, 0 Mois
1. Configure / Operate /Administrate Cisco Call Manager (release 4.x till 10.x). 2. Configure/Operate/Administrate Cisco Call Manger Express 3. Configure Cisco Gateways /Routers (IP to IP gateways). 4. Configure /Administrate UCCX scripts and applications. 5. Ericsson PSTN Switch Axe Enabler (ISDN Configuration/Maintenance). 6. Create /manage / troubleshoot SIP accounts (Porta SIP Proxy, Asterisk PBX). 7. OpenSips Soft Switch: SIP Trunk configuration/Maintenance/Troubleshoot 8. Major Project: • Multi-Tenant Centrex/Managed/Hosted IP Telephony Project • Wholesale VoIP Project • IP Telephony Solutions (Cisco Call Manager, UCCX, Unity, Recorder..).
FASTTELCO Company Internet Service Provider, Feb 2012-Nov 2013 Kuwait
-Job Rule: Network Operation Center (NOC).
- Job description:
Pre-Implementation
1. Configure & document Corporate Internet & WAN connections.
2. Configure Residential Internet connections.
3. Update & maintain the allocation of IP Addresses for Corporate connections.
Post-Implementation
1. Modify & delete Corporate Internet & WAN connections.
2. Set up & maintain monitoring & Traffic Analysis systems for corporate connections.
3. Troubleshoot corporate connectivity problems.
4. Troubleshoot & monitor Fasttelco’s core equipment and links to our upstream provider.
5. Provision of router & traffic analysis passwords and email set-up details to customers on request.
General Support
1. Providing first level telephonic technical support for all Corporate Connections with regard to general enquiries on Internet, WAN, DNS.
2. Arrange for Domain registrations.
3. Set up of DNS, Email &Web hosting services along with the Unix Administrator.
4. Central point of contact for all customer requirements.
FastTelco Company Internet Service Provider, Oct 2010- Feb 2012, Kuwait
- Job Rule: Residential Technical Support
- Job Description: Troubleshooting DSL and Internet connections problems by accessing Cisco, Alcatel and Paradyne DSLAMs using SecureCRT.
- Responsibilities: Providing customers with the latest communication technology
Solutions embraced with innovation, reliability, efficiency and security.
DIYAR UNITED Company Apr 2010 -Aug 2010, Kuwait
- Job Rule: Network Engineer
- Job Description: • Got training on wide range of switches (6509, 3560, 2960)
• Got training on security appliance ASA 5520 with IPS
• Got training on wireless access points (wireless solution)
• Troubleshooting for a multi tenant environment.
• DEGREE: 2006-2010 Bachelors of Computer & Network Engineering (V.Good), Engineering Faculty, Hashemite University, Jordan.