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Natalia Rybalova, Group Head of Corporate Services

Natalia Rybalova

Group Head of Corporate Services·SkyUniTech Group

United Arab Emirates

Master's degree, Business Administration

Work experience

Total years of experience: 21 years, 3 months

Group Head of Corporate Services

January 2020 - March 2026

SkyUniTech Group

Dubai, United Arab Emirates

January 2020 - March 2026

Led corporate functions for a diversified group of companies in retail,
travel technology, and food & beverage. Oversaw HR, legal, finance,
administration, operations support, and marketing coordination.
Collaborated with senior leadership to drive efficiency, compliance, and
business growth across all entities.

Company industry:
Travel Agency

Head of Business Development

January 2016 - January 2020

I Book Holiday DMCC / Travel Technology

Dubai, United Arab Emirates

January 2016 - January 2020

• Market Research Reports: Targeted Markets, Consumer
Requirements, Analyzed Competitors share.
• Strategizing Digital Campaigns | ROI | Content Marketing
• Define short and long-term strategic goals and targets.
• Identifying and developing new business opportunities by building and
expanding the presence of the company and its brand in GCC region.
• Planning digital advertisement campaigns through different channels
(Social Media, Google etc.) in Arabic and English languages.
• Prepare and manage the marketing budget, ensuring cost-effectiveness
• Marketing Team management (Weekly online campaigns assignments,
publication of Articles, Bloggs, Promotions and Offers, work with
Influencers and Bloggers).
• Maximize paid/organic search traffic and order conversion for e
commerce products, set, and meet a cost per acquisition target.
• Search Engine Optimization strategies (Site rank, backlinks etc.)
• Evaluate overall risks and opportunities by data gathering and business
intelligence for digital workplace products globally for industry sets.
• Studying Consumer behavior and loyalty to the brands.
• Evaluating advertising strategies.
• Business Planning, PL and financial projections for whole project
• Delivering Presentations to Key Stakeholders.

Company industry:
Travel Agency

Account Sales Executive

January 2010 - January 2016

Core Elements/ Recruitment Agency,

Dubai, United Arab Emirates

January 2010 - January 2016

• Arranging and attending meetings with potential clients to prospect for
new business;
• Recording and clear understanding of clients requirements and
presenting appropriately to make a sale;
• Discussing special promotions and offers; Negotiating the terms of an
agreement and closing sales;
• Maintaining relationships with existing clients (companies);
• Acting as a contact between a client (company) and its potential
candidates;
• Daily sales report and sending copy to GM;
• Attending monthly sales meetings;
• Reviewing your own sales performance, aiming to meet or exceed
targets;
• Creating and developing marketing plans and strategies;
• Arranging for the effective distribution of marketing materials;
• Evaluating marketing campaigns.

Company industry:
Recruitment & Employee Placement Agency

Guest Services Executive

January 2005 - January 2010

Jumeirah International Hospitality Group,

Dubai, United Arab Emirates

January 2005 - January 2010

• Act as the first point of contact for guest information
• Address and document guest concerns in the database
• Achieve amicable resolution to guest concerns
• Coordinate with other departments to address guest concerns
• Update guest records
• Problem-solve to achieve guest resolution
• To ensure smooth and efficient daily operation.
• Meet & Assist Services.

Company industry:
Hospitality & Accomodation

Education

OMSK STATE UNIVERSITY

January 2004

January 2004

Master's degree, Business Administration

Russian Federation

RUSSIAN- AMERICAN PROFESSIONAL SCHOOL

January 1999

January 1999

High school or equivalent, Communication And Humanities

Russian Federation

Skills

ACCOUNTING
Intermediate
ACCOUNTING
Intermediate
COMPLEX PROBLEM SOLVING
Expert
COMPLEX PROBLEM SOLVING
Expert
CROSS FUNCTIONAL COORDINATION
Expert
CROSS FUNCTIONAL COORDINATION
Expert
DETAIL ORIENTED
Expert
DETAIL ORIENTED
Expert
INTERPERSONAL COMMUNICATIONS
Intermediate
INTERPERSONAL COMMUNICATIONS
Intermediate
MANAGEMENT
Intermediate
MANAGEMENT
Intermediate
PRIORITIZATION
Intermediate
PRIORITIZATION
Intermediate
PROCEDURE DEVELOPMENT
Intermediate
PROCEDURE DEVELOPMENT
Intermediate
TIME MANAGEMENT
Intermediate
TIME MANAGEMENT
Intermediate
WRITING
Intermediate
WRITING
Intermediate

Languages

English
Expert
Arabic
Beginner

Training and Certifications

Certifications
UAE Driving license holder
Driving Institute
Jun 2008
Professional Certificate
STELLENBOSCH UNIVERSITY
Sep 2025
Show credentials