Natalie Saad, Commercial Support Officer

Natalie Saad

Commercial Support Officer

Germac Holding SAL

Location
Lebanon
Education
Master's degree, Business Administration
Experience
3 years, 5 Months

Share My Profile

Block User


Work Experience

Total years of experience :3 years, 5 Months

Commercial Support Officer at Germac Holding SAL
  • Lebanon - Beirut
  • November 2014 to December 2016

-Regularly report and update the CM on operational progress of the projects/contracts.
-Follow up on payments status and make sure they are received on time through coordinating with Accounting Department.
-Ensure that the invoicing procedures, payment methods are applied.
-Follow up with the Finance Department to ensure commercial matters such as bonds, L/Cs, invoices, and payments are prepared on time, tracked and monitored and followed up appropriately with the Finance and Accounting departments.
-Able to perform various business tasks, including data entry, creating invoices, creating spreadsheets, communicating invoice issues to management and resolving customer invoicing problems.
-Effectively communicates with third parties for commercial and invoicing purposes such as clarifying specific transactions, addressing requested invoice changes made by the clients, or invoice format.
-Assist in preparing and analyzing reports related to ongoing projects.
-Assist in managing day-to-day project operation and trading activities including but not limited to, purchase orders, deal recaps, shipping, inspections, costs review, deliver, etc. •
-Ensure proper shipping documentation readiness (bill of lading, invoice, certificate of origin, etc.)
- Develop a register of contracts, purchase orders and other critical documents and ensure safe keeping of original documents.
-Creates and maintains an effective filing system for the entire commercial documents.
-Prepares proposals, reports, letters, and correspondence and maintains updated records related to the requests of the CM.
-Support in all other administrative tasks.

Office Administrator/ HR Assistant at Future Insurance Broker Services L.L.C
  • United Arab Emirates - Dubai
  • April 2014 to November 2014

• Provide support in the day-to-day office administration, for admin related tasks, occasionally arrange for travel needs and bookings for staff and preparing necessary administrative reports.
• Prepare and maintain personnel files, complete filing and documentation of Admin & HR.
• Assist and coordinate all reviews/ relocations/moves/ space changes and assure condition reports applicable to areas of responsibility.
• Monitoring and assisting company licenses/ legal documents/ staff documentations validity on monthly basis and follow up status.
• Maintain supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies.
• Complete joining formalities of employees which include opening of new files, reviewing of documentation, preparation of employment contracts, arranging with IT department for connectivity and related arrangements, including health insurance etc.
• Dealing with the bank, proving all the required documents to complete our files, (opening account form, credit card, any issue related to the bank concerning Future Insurance Staff.
• Assisting and preparing staff leave tickets, along with maintaining documentation for payroll processing
• Prepare all payment requisitions requested and collecting accordingly the cheques, ( End of services, Gratuity benefits leave pays, Loans, Etc)
• Prepare various Staff Letters (Salary Certificates, bank, consulate, etc…)
• Supervise the attendance of office boys, drivers, and arrange their timesheet.

Student Affair Office, University of Balamand at University of Balamand
  • Lebanon - Tripoli
  • October 2010 to February 2011

• Organizing Events on Campus
• Organizing a Recycling Project held by Dr. Rula Jadayel

Trainee at Bank Audi
  • Lebanon
  • June 2009 to August 2009

Summer 2009: Bank Audi, Jbeil-Lebanon
I had the chance during my internship to be introduced to:
• Filing
• Daily financial transactions
• Different types of Personal loans
• Different types of credit/discount cards
• Customer Service Concepts

Education

Master's degree, Business Administration
  • at University of Balamand
  • July 2012

2010-2012 University of Balamand, Koura-Lebanon M.B.A Degree

Bachelor's degree, Business Managment
  • at University of Balamand
  • July 2010

Specialties & Skills

Customer Service
Microsoft Office XP
Microsoft Office 98
Microsoft Excel
MICROSOFT EXCEL
MICROSOFT POWERPOINT
MICROSOFT PROJECT
MICROSOFT WORD
POWERPOINT
STATISTICAL ANALYSIS
Interpersonal skills
Office Management

Languages

Arabic
Intermediate
English
Expert
French
Beginner

Training and Certifications

Student Intern (Training)
Training Institute:
Bank Audi
Date Attended:
September 2009

Hobbies

  • Jogging
  • Hand Crafts / Art
  • Adventurous Road Trips
  • Hiking