Natalie Joy Skamo

Independently running all HR & Admin functions for multiple companies under ownership, including healthcare and Education facilities.

DHA facility and professional management.

• Distribute and update the departments’ quarterly appraisals to ensure the efficient and professional functioning of the department.
• To co-ordinate the administration and input of lieu and vacation days of 120 - 400 colleagues, ensuring the efficient utilization of man power, and management team and other relevant departments are kept up to date with movements and changes. .
• To maintain a turnover report and provide updated information regarding arrivals, resignations, promotions, transfers, and terminations in order to maintain budgeted headcount of the department.
• Creating and implementing Step by Step procedures.
• To ensure efficient photocopying and distribution of all correspondence, providing all relevant persons with copies establishing effective communication within the department.
• To implement and maintain an effective filing and trace system for the department.
• To receive and monitor all departmental related incoming calls, providing relevant information where possible or redirecting calls to the appropriate person ensuring the accurate transfer of information.
• To ensure effective taking and distribution of meeting minutes.
• To ensure the inputting and record keeping of all lieu hours of colleagues.
• To ensure the maintenance of the highest standards of professionalism, ethics, and attitude towards business partners, guests and colleagues to ensure the highest level of service.

To co-ordinate the administration and input of lieu and vacation days of 120 - 400 colleagues, ensuring the efficient utilization of man power, and management team and other relevant departments are kept up to date with movements and changes.

Assisting colleagues with requests regarding matters with Human Resources.

To order, monitor and distribute stationary supplies.

To maintain a turnover report and provide updated information regarding arrivals, resignations, promotions, transfers, and terminations in order to maintain budgeted headcount of the department.

Distribute and update the departments’ quarterly appraisals to ensure the efficient and professional functioning of the department.

Submitting of New Hire and Status Change Requests for leaving colleagues.

Updating and submitting monthly attendance recordsand documents for payroll.

Creating, updating and editing the departments Team Site.

Creating and implementing Step by Step procedures.

To ensure efficient photocopying and distribution of all correspondence, providing all relevant persons with copies establishing effective communication within the department.

To implement and maintain an effective filing and trace system for the department.

To receive and monitor all departmental related incoming calls, providing relevant information where possible or redirecting calls to the appropriate person ensuring the accurate transfer of information.

To ensure effective taking and distribution of meeting minutes.

To ensure the inputting and record keeping of all lieu hours of colleagues.

To provide ongoing feedback, manage and appraise the department secretary.

To seek potential colleagues for my position for succession planning, as well as train colleagues for the position of coordinator and the department secretary.

To ensure the maintenance of the highest standards of professionalism, ethics, and attitude towards business partners, guests and colleagues to ensure the highest level of service.

• To direct the daily operation of the Waterpark, it’s around 65 colleagues and the Aquatic Safety Program for other Jumeirah properties in order to ensure the highest level of guest and colleague safety and satisfaction.
• To organize and ensure the effective and efficient deployment of all colleagues.
• Ensure that Corporate Social Responsibility activities are delivered in the company’s best interests.
• To develop positive working relationships amongst all departments within the Water Park and other Jumeirah properties ensuring effective communication in the provision of guest service.
• To implement and monitor equipment in ensuring the safe and proper use of same.
• Maintain the highest standard of safety and hygiene within the Park at all times.
• Ensuring proper supervision for Colleagues to safely complete all tasks as per their job requirements
• Co-operating with Management and following policies and procedure to promote a healthy and safe workplace.
• Encouragement of creative thinking and out of the box solution.

• Provide a safe aquatic environment in the park, pools, and beach for over 1, 000, 000 annual visitors and residents
• Represent Jumeirah and Wild Wadi Water Park as the first point of contact for visitors and residents
• Provide excellent customer service and aquatic rescue services
• Assist in First Aid medical situations