Nataliya Chankova, Consultant - HR

Nataliya Chankova

Consultant - HR

ICARDA

Lieu
Émirats Arabes Unis - Dubaï
Éducation
Master, Corporate Management
Expérience
10 years, 4 Mois

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Expériences professionnelles

Total des années d'expérience :10 years, 4 Mois

Consultant - HR à ICARDA
  • Liban - Beyrouth
  • mars 2017 à décembre 2018

Employee Engagement:
- Staff engagement surveying and analysis of data, action plan and execution follow up
- Company core values development: conducting Focus Groups in Lebanon, Morocco, Egypt and Jordan, analyzing data, developing of employee value proposition
- Grievance handling
Projects:
- Supporting various ad-hoc HR projects, liaising with stakeholders, monitoring milestones, updating project data in relevant systems, developing templates
- Supporting remote team members with system usage, process training, etc.
Recruitment and Selection:
- Working closely with hiring managers on vacancy requirements and sourcing strategy, planning recruitment budgets, liaising with agencies and job boards for advertising, researching on and engaging passive candidates, supporting applicants with system issues, shortlisting and interviewing, preparing interview reports, obtaining approvals, and handling offer negotiations. Monitoring the effectiveness of implemented sourcing steps and implementing corrective actions when needed.
- Preparing assessment tools and interview structures.
- Due diligence management: vetting candidates though LexisNexis tool and obtaining reference checks.
Reporting and analysis:
- Conducting market studies on jobs and salaries; monitoring government updates on employment law and inflation and recommend actions based on findings.
- Collating data form various sources and developing coherent HR reports to serve various departments using Excel (Macros, Pivot and other functions); developing presentations for BoT meetings
Policy development and implementation:
- Reviewing policy regularly, monitoring compliance and support interpretation and implementation
- Developing tools, HR policies and practices to ensure optimal performance, flexibility and competitiveness of the organization
Administration:
- Processing day-to-day tasks: absence management, resolve issues on benefits administration, resolving HRIS related issues, query management.
- Managing approvals and ensuring data accuracy.
- Issuing contracts for non-regular staff; professional services, consultants, temporary workers and ensuring all arrangements are consistent with the applicable government regulations.

Recruitment Operations Officer à Qatar Airways
  • Qatar - Doha
  • mai 2014 à avril 2016

Special projects management and administration; risk management Recruitment optimization programme management Reporting and analysis development and implementation Systems support Policy and procedure creation Planning of international recruitment events Budgeting, cost control and monitoring

Project management assistant à Sidel GMEA
  • Émirats Arabes Unis - Dubaï
  • septembre 2013 à mars 2014

Preparation of contracts, offers and quotations; Project data management, reporting and analysis; Expense reports preparation; travel arrangements; on boarding support Filling system management; call monitoring and distribution, meeting arrangements; Procurement handling: screening of suppliers and agents, negotiations; PO issuance in SAP

Assistant manager à Park Hyatt Dubai
  • Émirats Arabes Unis - Dubaï
  • juillet 2010 à septembre 2013

Coordinating, managing, scheduling and assessing the work of 25 waiters and bartenders among the food and beverage outlets within the hotel
Analysing, planning, organizing and evaluating promotional activities in the outlets
Monthly P&L analysis and forecasting;
Ensure consistent high customer satisfaction through training of the employees;
Executing the role of a departmental trainer, people development, coaching and mentoring;
Revising and updating of operational manuals, policies and efficiency of tasks;
Menu engineering;
Inventory management;
Overseeing of refurbishment and remodelling of the outlet furniture and equipment.

Front office assistant and night auditor à Hyatt Regency at Chesapeake Bay
  • Etats Unis
  • juillet 2009 à juillet 2010

Credit Card reconciliation, audit of daily transactions;
Computer system back-up;
Reservations management;
Settling of corporate accounts;
Revenue management;
Customer service recovery;

International relations officer à Via Expo Ltd
  • Bulgarie
  • octobre 2008 à juin 2009

Organizing of b2b events and their respective caterings;
Assisting with legal requirements, travel arrangements, documentations of participants;
Collecting and analysing market information based on the clients request;
Coordinating the communication channels within and among the departments;
Expanding the potential participants presence to events organized by Via Expo via cold calling, e-mailing and relationship management.

Sales manager - internship à Amadeus 7 ltd
  • Bulgarie
  • mars 2008 à septembre 2008

Marketing coordination, liaising with various suppliers;
Tour guiding on bust tours to destinations like: Greece, Turkey and Egypt;
Expanding the company's regional markets by performing field sales, cold calling and advertisement;
Editing and shaping of new products and itineraries in Europe;
Directing of marketing strategies execution;
Key account management;

Sales associate - work and travel program à Silvercreek Marketing
  • Etats Unis
  • mai 2006 à septembre 2006

Work and travel program for students in Dallas for 4 months during the summer
Field sales - offering of annual protection from Pests

Éducation

Master, Corporate Management
  • à Plovdiv University Paisii Hilendarski
  • novembre 2012
Baccalauréat, Tourism Management
  • à European College of Economics and Management
  • mai 2008

Specialties & Skills

Administration
People Management
Training Personnel
Analysis
Food Service Management
ACCOUNT MANAGEMENT
CUSTOMER SERVICE
SCHEDULING
PLANNING
DATA ANALYSIS
OPERATIONS MANAGEMENT
PROJECT MANAGEMENT
HUMAN RESOURCES

Langues

Arabe
Débutant
Bulgare
Expert
Anglais
Expert
Allemand
Moyen
Russe
Moyen

Formation et Diplômes

Human Resource Business Professional (Certificat)
Date de la formation:
September 2015
Valide jusqu'à:
September 2018
Project Management (Formation)
Institut de formation:
ALISON online certification
Date de la formation:
April 2014
Wine training (Formation)
Institut de formation:
WSET
Date de la formation:
May 2011
First aid and CPR (Formation)
Institut de formation:
Dubai Heart Center
Date de la formation:
October 2011

Loisirs

  • reading, running, art