Senior Sales Engineer
Gulf Kingdoms Trading Co
Total years of experience :11 years, 10 Months
Prepared cost estimates by studying customer documents and consulting with project
managers.
Developed and implemented pursuit plans for all opportunities with assigned key accounts. Recommended changes, improvements or deletions in products according to customer
feedback.
Answer customers' questions about products, prices, availability, or credit terms.
Contributes to sales engineering effectiveness by identifying short-term and long-range issues
and recommending courses of action. Analyzed marketing data, including market trends, competitor performance and product
strengths.
Identified sales opportunities by assessing environment and devising and implementing
winning strategy.
Collaborate with sales teams to understand customer requirements, to promote the sale of company products, and to provide sales support. Secure and renew orders and arrange delivery.
Sell products requiring extensive technical expertise and support for installation and use, such
as material handling equipment, Heavy machinery like Loaders, Cranes and Lifters.
Document account activities, generate reports, and keep records of business transactions with
customers and suppliers.
Maintaining Credit Facility for Clients and Following up Payments.
Verify and order parts for brands of Forklifts and Heavy Machineries such as Toyota, Linde, Caterpillar, BT
Global Sourcing of Spare Parts for Heavy Machineries and Material Handling Equipments. Wide Knowledge of Suppliers Around Europe & Asia.
Experienced in Forecasting Shipping Costs & Customs Clearance.
Submitted monthly reports, including Parts Ordering forecasts, monthly highlights and Income
Statements.
Conferred with customers about concerns with products or services to resolve problems and
drive sales. Educated customers on promotional options, sales policies and methods for obtaining desired
results from company offerings. Assessed expected product demands and coordinated necessary merchandise levels to meet
goals. Contacted potential customers to capitalize on sales opportunities. Maintained accurate and current customer account data with manual forms processing and
digital information updates. Cultivated and strengthened account relationships to achieve and exceed company targets. Evaluated customer information to explore issues, develop potential solutions and maintain
high-quality service. Verified delivery schedules and processes. Maintained customer accounts and relationships. Assisted call-in customers with questions and orders. Prepare sales contracts for orders obtained, and submit orders for processing.
Diploma in Mechanical Engineering