Business Services and Compliance Manager
ACCA
مجموع سنوات الخبرة :15 years, 3 أشهر
Temporary Contract (for maternity cover)
Contract Management for suppliers, service providers, travel, insurance & office rental
Coordination of HR & IT services on behalf of the Global Business Services Team
Leading the local office Business Continuity Compliance & Health & Safety
PRO services including visas, company licences, & regulatory documents
Point of contact Internally/externally for Banking, legal requirements, building & facilities Management
Procurement of Minor Assets, furniture, stationery & office supplies
Office Management coordinating office maintenance, telecommunications, services & ad-hoc requirements
Directing & responding to new business leads, enquiries & bookings promptly, ensuring orders,
reservations & requests are successfully met on behalf of the department
Liaison & coordination on behalf of the F&B Finance department & business partners to communicate notices, statements, payments & receivables, maintaining timely transactions
Meeting Franchisors & potential business partners for new/existing concepts requirements & project management of future development
Point of contact & representative for the department liaising with Legal, Risk & Retail teams internally & externally to finalise Terms & prepare agreements with Franchisors & service providers
Preparation of Franchisee requirements collating data/imagery/financial information to obtain New Store approvals (for Lease Agreements)
Arranging F&B requests for business meetings & small events locally & overseas
Coordinating office procurement of FF&E & generic requests & the set-up of new offices
Diary management for C Suite meetings & events, successfully changing locations & re-assigning meetings to other staff at short notice, with minimal or no inconvenience to the visitor
Extensive travel coordination for the Chief &/or passengers
Gatekeeper for the Chief, effectively fielding requests & minimising any impact on the tight schedule
Handling personal home & legal requirements when required
Managing employee approvals for absence, travel & other requests on behalf of the Chief
Managing the Chief’s office admin team & drivers in multiple locations
Note:
The Dubai Holding post was a dual role performed alongside Meraas Holding (Aug 2017-Feb 2018), with an interim role with the CEO of Meraas Holding (Feb-Apr 2018).
Administration & personal Support for the Senior Management team
Coordinating Travel requirements for the General Manager, VIP's & visitors
Diary management for the General Manager
Drafting new contracts, policy & procedures for the Golf Club, proof reading & grammar correction for personal & company correspondence
Implementation of various interdepartmental Excel workbooks including Staff leave Calendars & the Creation of the Guest Satisfaction workbook with detailed graph & report sheets
Key contact & negotiator for UAE hotels rates, & travel requisites for all visitors
Liaising with suppliers to finalise pre-opening FF&E requisites for the new Clubhouse
Creation & maintenance of excel workbooks recording Performance & Daily revenue reports
Directly reporting to General Manager providing ad-hoc Administrative support to Directors
Establishing supplies & supplier contracts for the Pre-opening & procurement of items for all
departments including: golf accessories, front of house restaurant items
Execution, amendment & re-production of Menus & Admin support for F&B department
Managing staff work Rota’s, coordinating staff duties, assisting with new staff orientation
Monitoring Daily Server Reports, liaising with online providers to resolve problems, upload features, &
implement company requirements
Provision of basic system support (I.T packages, telephone & voicemails) for the complex
Controlling & arranging Supplier payments, in & out within the required timescale
Created/updated Excel workbook & new banking procedures for Media group Internet re-launch 2005
Fielding all departmental accounts queries & liaison with Suppliers & their accounts departments
Implemented & maintained new departmental accounts ledger using 100+ sheet P&L Excel workbook
Managing departmental stationery & I.T requirements & providing admin & secretarial support
Produced month-end reports for accounts, management & board meetings with PeopleSoft 8 & NVision
Reconciliation of Reader Offers, Publishing & Licensing, Premium Rate Telephony, New business & Travel Offers for the Enterprise department
Debtor chasing, collection & enquiries. Producing debtor reports when required
Foreign currency orders & reconciliation
Processing payment, posting receipts, Purchase credits, invoices & expenses
Raising & reconciliation of Sales credits & invoices. Preparation & reconciliation of cashbooks
Staff, supplier & Banking contact point. Placing Treasury deposits for the organisation
Using online banking system to print daily statements, UK & overseas BACS/CHAPS transfers
Front of house contact point, visitor/staff enquiries
Processing Purchase credits & invoices. Purchase ledger enquires
Managing meeting room scheduling & staff reception cover. Regular liaison with HR
Co-ordinated correspondence letters, emails & handled all telephone/email enquiries
Full diary management including UK & Overseas Travel
To Directors & Senior Management
Calendar management & administrative duties
Bookkeeping and Accounts Level 1
Access to Higher Education (English & Mathematics)
6 GCSE INCLUDING MATHEMATICS, ENGLISH & COMPUTER STUDIES