Junior Assistant Purser (JAP)
Princess Cruises, Ltd.
Total years of experience :2 years, 10 Months
Consistently concerned with providing the finest quality CS for both internal & external customers.Carries out all safety-related & In-Port-Manning duties.Ensures confidentiality at all times.Performs other duties & responsibilities assigned by a Senior Assistant Purser.Received numerous awards for completion of Princess U Courses & nomination for Employee of the Month.
Night JAP - Sole individual on duty for 9-12hours on graveyard shift to cover all JAP tasks.In charge of all ship concerns at night time, coordinating hand in hand with both Assistant Night Manager & Night Manager.Posts laundry chits.Organizes special accounts. Maintains front desk and back office cleanliness.
Assistant Practica - Assists the Admin Officer in dealing with the Port Agents & processing documents for formality to clear the ship from docking & leaving each port of call. Major task is to organize orderly Disembarkation of more than 3, 000 pax.Ensures that all pax are onboard before sailing, otherwise, conducts search, announcements & process emergency disembark documents.
Shore Excursion JAP - Provides Adventures Ashore & Port Program info.Updates, prepares & distributes printed materials such as port guides, tour order forms & shore excursion information.Strategically promotes tours, achieving both pax satisfaction & company’s set financial goals.Maintains accurate sales & revenue information on the computer database.Conducts risk assessment, tour escorting & dispatch.
Art Track JAP - Assists Art Auctioneer in balancing accounts & executing end of cruise procedures.Inputs actual art sales & processes pax charges at Art Auctions.Sorting & storing of Art Track Invoices.
Front Desk JAP - Accurate balancing of cash float on a daily basis, posts charges & takes payments of pax. Knowledgeable in cash handling policies & procedures. Provides account information if necessary. Assists, logs & takes ownership in solving pax complaints. Handling in efficient & professional C.R.U.I.S.E. manner.