Operations Manager - Consultant (project based)
Visualizing Impact
Total years of experience :10 years, 0 Months
- Created a communication system for Creative Project Managers that allows them to better manage their projects, better handle communication with their team members and with their clients, be proactive when faced with issues and escalate when necessary.
- Helped the Creative Project Managers with their estimation, broke down tasks and developed checklists. Created templates and timelines for hours’ allocation.
- Proposed a method for cost structuring, developed a template for Budgeting projects.
- Evaluated the performance of Creative Project Managers. Developed Metrics to track the progress of projects and to evaluate Creative Project Managers.
- Setup a Project Management tool to help organize projects and give an overview of the organization’s whole activity.
AxeIn develops and offers patient education Arabized e-solutions (web and mobile applications) to telecom operators, hospitals, and the public sector in the Arab region.
- Managed clients across the Arab region, dealt primarily with Telecom Operators. Negotiated contract terms, production schedules, and workflow with clients. Expanded offers with accounts that include B2B projects, corporate wellness and CSR initiatives.
- Responsible of B2B business development through identifying and calling target B2B markets, segments and prospects consisting of hospitals, medical centers, pharmaceutical companies and the public sector.
- Supervised the development of all comprehensive RFP responses for pitches to include active participation in presentations, namely the Ministry of Health in both KSA and UAE and several hospitals in the region.
- Conducted market research, identified needs that lead to the development of new health education services. Coordinated closely with the outsourced department on design, development and delivery. Built a sales team and prepared needed marketing materials.
- Launched NABED, AxeIn’s health brand for patient education and public health awareness. Responsible of the brand’s online marketing action plan. Handled events and exhibitions to promote the company’s brand.
- Responsibilities also included developing standards, presentation, project & process management, people management, and customer focus.
New Media Division is a mobile content provider for telecom operators in the Arab world.
- Managed the New Media Department consisting of mobile and web developers, graphic designers, video editors, and content providers.
- Assisted the higher management in building plans for the growth of the division.
- Proposed new marketing solutions to our clients consisting of digital platforms aiming to boost overall sales.
- Lead business development activities with strategic partners and new clients.
- Evaluated the employees, interviewed new applicants and oversaw trainings and evaluations for new recruits.
- Designed graphics used in intros. Photo editing and color correction for images used in editing.
- Assisted and provided the producer with the materials needed (footage, images, sound).
