nathalie sleiman, Store Manager

nathalie sleiman

Store Manager

M.H. Alshaya Co.

Location
Lebanon
Education
Bachelor's degree, Public relations and Advertising
Experience
17 years, 9 Months

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Work Experience

Total years of experience :17 years, 9 Months

Store Manager at M.H. Alshaya Co.
  • Lebanon - Beirut
  • My current job since February 2013

It's a job covering all aspects of the retail industry: Administration work; Management of staff and stock, Stock loss controlling, Auditing, Visual Merchandising, Guidelines and Standards, updating Database.
Being target oriented, having the commercial awareness necessary to translate changes on the shop floor to enhance the sales, manpower planning, staff training, feedback presentation and customer feedback seeker

Section manager of Vero Moda City Mall at Bestseller
  • Lebanon - Beirut
  • October 2009 to November 2012

Being in charge of the shop's requirements: staff hiring, training and development follow up; maintaining the store's standards; stock loss controls, target follow ups; updates follow up and implementation; visual merchandising.

Assistant store manager at Loisir Distribution
  • Lebanon - Beirut
  • June 2006 to September 2009

handling all the store manager's duties in his absence and communicate the same while he is back: team building using all the training provided and listening to their needs, communicating the challenges faced day by day, stock loss follow up and maintaining the store's standrads

Education

Bachelor's degree, Public relations and Advertising
  • at lebanese university - Faculty of Information and Documentation
  • June 2013
High school or equivalent, Bac II, Life Science
  • at Ecole des Filles de la Charite, ZOuk
  • June 2008

Specialties & Skills

Innovation
Result Oriented
Visionary
Consumer Behavior
Visual Merchandising
Market Study for a specific Brand based on facts and daily work
Building a well performing team
Understanding Customer Behavior
Manpower planning
Communiaction

Languages

English
Expert
French
Expert
Arabic
Native Speaker

Training and Certifications

customer service, managerial skills building, communication skills (Training)
Training Institute:
Bestseller retail
Date Attended:
January 2010