Nattapong Ammarit

• Managed the day-to-day operations of the Boating Division, overseeing staff, resources, and guest
services to ensure safe and efficient operations.
• Led and supervised a multidisciplinary team, coordinating schedules, performance, training, and daily
operational activities across multiple boating attractions.
• Monitored fleet readiness, maintenance, and inventory for kayaks, pedal boats, water bikes, and rescue
vessels, maximizing equipment availability and safety compliance.
• Developed and implemented operational procedures that improved workflow efficiency, enhanced
customer satisfaction, and maintained compliance with company and safety standards.
• Collaborated with senior management, HR, and finance on staffing, procurement, operational reporting,
and continuous process improvements to support business objectives.

• Acted as central administrative and secretarial coordinator for 20+ active projects, supporting a
remote/field team of 15+.
• Built and optimized CRM workflows and digital filing systems, successfully improving client follow-up
speed by 30%.
• Executed complex scheduling for production and inspections; tracked and managed $50, 000+ monthly
material orders.
• Coordinated subcontractors and vendors, reducing administrative/logistical project delays by 20%.

• Handled 30+ weekly client communications and official documentation, ensuring clear updates and high
service standards.
• Monitored and tracked $20, 000+ in monthly Purchase Orders (POs) and vendor invoices, ensuring
accurate financial delivery and reporting for project managers.
• Assisted project managers with scheduling, documentation, and service follow-ups, minimizing delays.

• Hosted live gaming sessions for 100+ players, focusing on high-energy engagement and increasing
repeat participation by 15%.

• Provided customer and technical support to 200+ clients weekly, handling escalations and service
inquiries, improving first-contact resolution by 20%.

• Supervised 10+ staff and maintained daily restaurant operations, including basic financial control.
• Managed and reconciled €5, 000+ monthly inventory and cost tracking, demonstrating essential
bookkeeping, reducing operational waste by 10%.
• Handled guest relations, issue resolution, and quality control.