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Navas PM, Technician

Navas PM

Technician·Madi international co. LLc

United Arab Emirates

Diploma, •Diploma in Computer Application (D C A)

Work experience

Total years of experience: 25 years, 3 months

Technician

May 2017 - Present

Madi international co. LLc

Dubai, United Arab Emirates

May 2017 - Present

Maintenance Technician, salon, spa, clinic, beauty machines, facial steamers, hair steamers, dryers, steam generators, electric beds, massage chairs, and furniture's etc.

Company industry:
Personal Care Centers
Job role:
Maintenance, Repair, and Technician

Technician

April 2008 - January 2017

Alfuttaim Electronics

April 2008 - January 2017

customer service, installation, complaint checking, calling customers fix appointments.

Company industry:
Call Centers & Customer Care Outsourcing
Job role:
Customer Service and Call Center

Senior Technician Incharge

December 2002 - May 2007

LULU Centre Hypermarket

Kuwait

December 2002 - May 2007

• Prioritize maintenance activities ensuring all equipment within the facility are serviced to an acceptable standard in a timely and safe manner.
• Service electronic and House hold items on warranty period and return within one week.
• Conduct scheduled preventative maintenance activities for new stock and existing stock of electronic items.
• Find out and make a list of products having problems like manufacturing faults, malfunctions, body damage, Scratches, and report to Purchase department for replacement.
• Procure components for newly arrived products locally or order from its manufacturing company.
• Make list of components which purchased locally or from manufacturer.
• Track expenses incurred for replaced spares, for charging customers whose items have no valid warranty, or miss used during the warranty period.
• Take the time to listen to a customer’s needs; analyze equipment beyond what is required.
• Achieved the record for lowest number of recalls as a result of placing the focus on thorough service and inspection of equipment rather than quick response times.
• Handle an average of 20 assignments per week
• Prioritized field assignments based on nature of problem and location.
• Consistently realize better time management and customer satisfaction levels.

Company industry:
Retail & Wholesale
Job role:
Maintenance, Repair, and Technician

Technician

February 2001 - December 2002

Compact Electronics

India

February 2001 - December 2002

• Troubleshooting TV, VCD, DVD Tape recorder, Radio, using hand tools and electrical testing devices.

Company industry:
Technical Maintenance & Repair
Job role:
Maintenance, Repair, and Technician

Technician

February 2000 - January 2001

Visma Electronics

India

February 2000 - January 2001

•Repair, operate, and install various pieces of television and electronic equipment.

Company industry:
Technical Maintenance & Repair
Job role:
Maintenance, Repair, and Technician

Education

Star Computer Training Institute

February 2001

February 2001

Diploma, •Diploma in Computer Application (D C A)

India

Industrial Telecommunication and computer education society of India

May 2000

May 2000

Bachelor's degree, Diploma in Radio and Television Engineering

India

ITCESI

April 2000

April 2000

Diploma, diploma ITCESI

India

Kerala Govt Technical Examination

February 1999

February 1999

Diploma, Typewriting Passed English lower

India

Kerala Govt Public Examinations Board

March 1998

March 1998

High school or equivalent,

India

Skills

Opera
Expert
Opera
Expert
Purchasing
Expert
Purchasing
Expert
Manufacturing
Expert
Manufacturing
Expert
Warranty
Expert
Warranty
Expert
Order
Expert
Order
Expert
Typewriting English
Expert
Typewriting English
Expert
MS Windows
Expert
MS Windows
Expert
Proficiency in computer usage (Microsoft Office Professional)
Expert
Proficiency in computer usage (Microsoft Office Professional)
Expert
MS Excel
Beginner
MS Excel
Beginner
Experience in Brands like Electra, Ikon, Dat, Opera, Supra, Afteron etc.
Expert
Experience in Brands like Electra, Ikon, Dat, Opera, Supra, Afteron etc.
Expert
Electronics Technician (Troubleshooting TV, DVD,VCD, Tape recorder, Radio, Washing Machine, Fridge)
Expert
Electronics Technician (Troubleshooting TV, DVD,VCD, Tape recorder, Radio, Washing Machine, Fridge)
Expert
Ability to employ the internet to conduct technical research
Beginner
Ability to employ the internet to conduct technical research
Beginner
Computer Hardware Software Installation
Expert
Computer Hardware Software Installation
Expert
MS Word
Expert
MS Word
Expert
MS Excel
Intermediate
MS Excel
Intermediate
MS Power Point
Intermediate
MS Power Point
Intermediate
Opera
Expert
Opera
Expert
Purchasing
Expert
Purchasing
Expert
Manufacturing
Expert
Manufacturing
Expert
Warranty
Expert
Warranty
Expert
Order
Expert
Order
Expert

Languages

English
Expert
Hindi
Expert
Malayalam
Expert
Tamil
Intermediate
Arabic
Beginner