Partner Executive
IBM Middle Eas
Total years of experience :25 years, 8 Months
23 Years of IT experience
• Account Management and
service delivery
• Client Relationship
Management
• Contract management
• Sales Management
• IT outsourcing and Offshore
model
• IT strategy and governance
• Business growth and
developments
• Transition/Transformation
Management
• Innovation and automation
• Service Level Management
• Cyber security Services and cloud-
based offerings
• Audit and compliance
• Infrastructure (Hybrid Model)
Management
• Security portfolio management
• Budget & Resource Management
• Problem & Issue Management
• Quality & Risk Management
• Product & Vendor Management
• Business continuity & disaster
recovery
• Business/Financial Management
• End-User service management
• Crisis management
• Operational Excellence
Head of IT Operations,
Summary
Performed software development, unit testing and implementation for
various projects in a client - Server Intranet Architecture to meet the core
goal of exposing various commercial and corporate services over a
secure intranet. Posted a record of highly accurate, timely completions
on all assignments and projects.
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