IT Application Analyst
Silatech
Total years of experience :9 years, 0 Months
• Pioneered the implementation of transformative technologies such as SharePoint Online, Dynamics 365 Online, and Oracle E-Business Suite leading to streamlined processes and a remarkable boost in productivity.
• Spearheaded a cross-functional team to integrate an ERP system, resulting in a 20% reduction in data entry time and improved data accuracy.
• Led the digitalization of the Monitoring and Evaluation system, revolutionizing the M&E process at Silatech, which resulted in enhanced data accuracy, streamlined workflows, and improved decision-making capabilities.
• Aligned IT solutions with organizational objectives, ensuring efficient operation and resolving operational issues, which improved system efficiency by 30%.
• Managed Agile teams, both onshore and offshore, resulting in a 20% improvement in project delivery timelines and a 15% reduction in development costs.
• Developed a standardized process for identifying and resolving application-related issues, resulting in a 40% reduction in response time.
• Led the successful delivery of critical projects, including Narwi (Donation Platform), Ta3mal (Job Search Portal) and Tamheed (Psychometric Assessment Tool), resulting in increased user engagement and organizational impact.
• Conducted in-depth training sessions that improved user proficiency and reduced error rates by 25%.
• Spearheaded the successful execution of multiple state-level projects for the Supreme Committee of Delivery & Legacy (FIFA 2022), adeptly managing diverse scopes and complexities.
• Orchestrated the alignment of project scope, plan, deliverables, budget, and milestones, resulting in the on-time and within-budget completion of critical initiatives.
• Simultaneously held the role of Scrum Master, effectively facilitating all Scrum Ceremonies, which significantly enhanced team efficiency and consistently met project deadlines.
• Collaborated closely with the Product Owner to define project scope and objectives, empowering the team to implement system and process enhancements identified during sprint retrospective meetings.
• Expertly managed sprint backlog items and meticulously supervised all Scrum boards, ensuring seamless alignment with strategic objectives.
• Established and maintained clear and effective project communication channels through correspondence, presentations, proposals, and comprehensive meeting minutes.
Notable Projects:
• Successfully delivered the NATIONAL RISK MANAGEMENT SYSTEM, ensuring end-to-end traceability of requirements throughout the project lifecycle, from initial concept to solution requirements baseline, design, build, test, and deployment.
• Led the STATE COORDINATION OPERATING SYSTEM implementation, optimizing interagency coordination and operational efficiency.
• Spearheaded the QATAR NATIONAL LOGISTIC SYSTEMS project, revolutionizing logistics and supply chain management for FIFA 2023 events.
• Reviewed, analyzed, and evaluated data/systems business requirements, ensuring alignment with business objectives for existing and new EMS projects.
• Coordinated the development of project scope, plan, deliverables, and milestones, adhering to project timelines and budget.
• Facilitated communication between end-users and the support/development team, ensuring a smooth transition from business needs to technical solutions.
• Collaborated with vendors to establish project agreements, statements of work, and timelines, ensuring timely delivery of project milestones.
• Monitored project schedules, identifying and mitigating any delays or deviations related to project scope, timeline, and budget.
• Maintained a project risk log and implemented risk mitigation plans.
Computer Science