Sr Project Manager
Abu Dhabi National Energy Company (TAQA)
مجموع سنوات الخبرة :22 years, 9 أشهر
Responsible for the implementation of Oracle Hyperion Cloud EPM (Financial Consolidation, Planning, Budgeting & MI) and Quantum Treasury Management System
Integration Management - Develop the Business Case, Project Charter & Project Governance Plan during initiation phase. Prepare work performance reports (RAG Status, Heat maps, Burn-down charts, Milestone Report, Finance Report, and Test Summary etc) for the project
Stakeholder & Communication Management - Communicate right information at the right time to the team and all stakeholders. Update Project progress to all stakeholders in the weekly PMO and Steering committee meetings. Escalate issues to the management as and when support is required
Vendor Management - Lead the RFP, Proposal valuation, Bidding and PO processes. Review and approve invoices, expenses and negotiate if required. Evaluate vendor performance and provide feedback. Close / Terminate contracts upon project completion.
Scope Management - Ensuring that the contractual deliverables are appropriately scoped in subsequent documentations like SRS, Traceability Matrix, SDS, Test Plan, Test Cases etc and tracked to closure.
Schedule Management - Work with the team to produce activity list & dependency chart, estimate effort required for activity, assign resources and come up with a project schedule using MS-Project. Closely monitor progress of activities and help team to address issues and bring schedule back on track.
Cost Management - Prepare project budget from activity costs using blended resource costs, prepare fund flow and invoicing forecasts. Ensure CPI is within the thresholds throughout the project.
Quality Management - Ensure that the UAT is executed against a Test Strategy clearly defining test case scope, execution process & exit criteria for each testing phase and a Test Run plan.
Risk Management - Maintaining the RAID Log up-to-date and actively monitor risks and follow-up action items to closure. Assist team in Risk Identification and mitigation.
Deputed to work on the Integrated Tax Administration System (ITAS) for the Federal Tax Authority (FTA) in UAE, Public Sector Organization, as a Senior Project Manager.
Assuming the role of PMO Lead supervises the Scope Management, Project Planning & Control and Change Management functions
As a Project Manager responsible for the delivery of ITAS Mobile App, Siebel & Mobile App Integrations with PSRM and Oracle BI for PSRM
Drafting a Governance model for the entire program and ensuring the framework is followed by all stream leads.
Monitoring & Reporting of Project Status & Health to sponsors and key stakeholders
Chair the CAB meetings to table upcoming changes for discussion, evaluate the change based on impact assessment and obtain approval before proceeding
Ensure that the project plan is base lined against which all stream leads report and up-to-date with current status at all time
Routine review of project activities with the stream leads and vendors
Escalate issues to the management as and when support is required
Handle customer communication in an appropriate manner routinely
Mange the vendors to ensure delivery on time, within scope and good quality
Coordinate with different teams to ensure participation in project activities
Reviewing Vendor proposals, invoices & expenses and negotiate if required
Keeping track of the contractual deliverables and ensuring acceptance from the client
Maintaining the RAID Log using outcomes of project meetings and inputs from stream leads
Managing an Integrated Flight Operations System (IFOS) development project consisting of Network Planning, Crew Scheduling & Management, OCC & Flight Watch and Engineering Modules.
Lead a Project Team comprising of Aviation Consultants, Business Analysts, Solution Architects, Software Engineers, and Quality Testers.
Lead an e-commerce project (online market place), having both web & mobile interface, integrated with ERP on Odoo platform and launched in UAE in Sep 2017.
12 Successful ERP Implementations completed on Odoo platform
Strong Functional knowledge in CRM & Sales, HRMS, Finance & Projects Modules
Mobile App Integration with Odoo for e-commerce.
Lead a Project Team comprising of Functional & Technical Consultants
Devise a successful implementation methodology using a mix of waterfall and agile methodologies.
Closely monitor and support the functional consultants in the execution of projects leading them to closure
Planning the implementation strategy for each project based on scope, cost & schedule.
Mobilizing the implementation team for each project execution
Track and report on project health (scope, cost, schedule, quality) to all stakeholders.
Identify and mange risks, issues and assumptions related to the project
Effectively manage stakeholder expectations and build long term relationships
Manage Project Finance - Costing, Billing, Invoice Tracking & Profit Margin
Ensuring proper release of communication to relevant stakeholders at the right time.
Build long lasting Relationships with the clients by ensuring customer satisfaction
# Project Manager in IT Applications Service Delivery Portfolio
Reporting to the Service Delivery Manager, IT Applications Portfolio.
Responsible for end-to-end execution, from Initiation to Closure, of a project.
Develop and present proposals in response to RFPs for new opportunities
Manage multiple, simultaneous, interdependent projects across different portfolios.
Track and report on project health (scope, cost, schedule, quality) to all stakeholders.
Identify and mange risks, issues and assumptions related to the project
Perform resource management including booking, leveling, reporting and release.
Ensure that the projects adhere to the defined EY processes of Project Management
Effectively manage stakeholder expectations and build long term relationships
Manage Project Finance - Rate Cards, Costing, Billing, Invoice Tracking & Profit Margin Tracking
Project scheduling and tracking using MS Project Tool
Liaising with other Project Manager’s from IT Applications portfolio to understand, discuss on interdependencies between projects and to evaluate the overall progress.
Discuss weekly with the SDM on the risks, issues, project progress & health
# Delivery Manager - Small Works
Reporting to the Service Delivery Manager, IT Applications portfolio
Small Works team works on change requests less that 40 hrs of development effort in Lotus Notes and MS Office
Manage a team consisting of 17 resources - 3 Technical Leads and 14 Engineers
Initiated the process re-engineering for the small works process by which the customer satisfaction rating enhanced to 4.8 from 3.8.
Best Developer Program- Developed and implemented process to identify and reward best developers in the team.
Manage the team of developers, prioritize and assign tasks, provide guidance on design and development, monitor progress of task assigned, motivate high performance amongst team members and periodically report the statistics to the management.
Ensuring quality of project deliverables by regular monitoring and remodeling processes.
Liaise with the Global Small Works Manager for status reporting and discuss risks, issues, exception approvals, escalations etc.
Liaise with Service Delivery Manager from various portfolios globally for project initiation and during all phases of the project.
Establish and maintain good relationship with the customer and ensure that the service provided for their products are of the best standards and quality.
Prepare trend analysis reports based on current performance and forecast for the upcoming period.
# Project Manager - GSS Service Delivery PMO
GSS Service Delivery team consists of 5 Project Managers, 22 Application Engineers, 8 Business Analysts and 10 Quality Assurance Engineers with 10 - 15 concurrent projects in progress any time.
Resource Management - Planning for projects in pipeline, assignment to current projects and conflict management of assigned resources.
Demand management, planning and forecasting for projects in pipeline
Ensure 90% billable utilization for resources and report utilization to the management periodically.
Verify the project status reports submitted by Project Managers, monitor KPI variances (Scope, Cost, Schedule, and Quality) and consolidate the reports for management.
Derivation of blended hourly rates for the team based on rate card for the financial year. Prepare monthly billing invoices for GSS SD team to be submitted to Global Finance.
Monitor updates from project managers in PM Tool and TFS and generate reports periodically.
Identify new business opportunities and prepare business proposals and presentations for showcasing capabilities to the customers.
Derive Balance Score Card for the team based on organizational goals and measure performance quarterly
Liaise with the recruitment team for bringing in fresh talents and provide induction for smooth transitioning to the team
# Responsible for the applications assigned as a product manager and be the single point of contact for Incidents, Change Requests, queries and improvisation of the applications.
# Manage the team of developers, prioritize and assign tasks, provide guidance on design and development, monitor progress of task assigned, motivate high performance amongst team members and periodically report the statistics to the management.
# Ensure adherence to ITIL V3 standards in all processes related to development and support.
# Member of the ISMS (ISO27001) implementation team in instituting security policies & controls to protect the IT assets of the organization.
# Ensuring quality of project deliverables by regular monitoring and remodeling processes.
# Plan, Schedule and Execute the Knowledge Acquisition Phase (KAP) for more than 120 applications to be transitioned.
# Was deputed onsite in Munich, Germany for one Year to manage the Knowledge Acquisition.
# Prepare SME Calendar, schedule meetings, allocate resources, monitor documentation and ensure that KAP is progressing as planned.
# Liaise with the Customer Manager - HIT, for project initiation, requirement gathering and at all phases of the project.
# Establish and maintain good relationship with the customer and ensure that the service provided for their products are of the best standards and quality.
# Release & Control of System Maintenance Technical Document (KAP Deliverables)
# Monitor and Control project activities, proactively identify risks and issues, and use escalation process to notify senior management and bring down necessary decisions.
# Explaining & assigning modules of project to programmers, assist in writing complex code, monitor the progress and assure on time delivery.
# Understanding the business process, conduct user requirement study, system analysis & design the system.
# Planning and creating information assets that can be reused in other projects to improve programming efficiency.
# Working out flowcharts, project plans & schedules, calculating man hour requirements & assigning jobs accordingly to the team.
# Developing standards & policies for applications use and programming and periodically review and enhance them.
# Ensuring quality of deliverables by preparing test cases and executing them.
# Maintaining the version control of all applications released in domino platform.
# Assisting in instituting a disaster recovery plan for lotus notes applications.
# Explaining & assigning modules of project to programmers, assist in writing complex code, monitor the progress and assure on time delivery.
# Leading & monitoring the first level support team and provide second level support as and when required.
# Working as the In charge for the development and application servers in Acer ME, controlling the user access to servers and databases.
# Acting as backup for lotus notes administrator.
# Evaluating products from vendors, preparing SWOT analysis and submit suggestion report to the management.
# Coordinating the project execution and follow up on deliverables with third party application vendors.
# Implementing ITIL V3 Standards in all IT related activities of Acer.
# Functioning as the Project Lead for Acer eAcademy implementation and owner for the live system.
# Writing executable scripts for application testing, maintenance and performing routine tasks
# Leading a team of 1 Graphic Designer & 1 Content Developer who coordinate the content development for eAcademy with third party.
# Preparing & conducting training programs and tutorials for users on ‘How to effectively use Lotus Notes for Business Purposes’.
# Analyzing, designing, developing, deploying, training, providing support & troubleshooting complex software programs developed in Lotus Domino for leading companies across the Middle East.
# Designing software applications, developing and executing test plans and documenting development process.
# Acting as the key person of contact for a set of clients providing them with online & onsite support on technical issues.
# Giving presentations and demo on software projects to prospective clients.
# Planning and performing pre-release system testing on product upgrades.
# Assisting with evaluation and testing of software products.
# Providing technical guidance to junior programmers.
# Following established development guidelines and standards.
# Worked as an IBM Professional Instructor for Lotus Notes.
# Conducted several IBM training sessions to programmers/ professionals from different companies.
# Developing web & client-server applications on .NET platform (VB.NET, ASP.NET, SQL Server).
# Providing support to clients on Lotus Domino platform.
# Making proof of concept and overall design of the project.
# Accountable for:
o Module design and defining the interconnectivity between modules.
o Database design and specifying rules for data transfer.
# Setting up security standards for the application.
# Specifying display standards for web documents.
# Ensuring that all submitted documents met those standards.
# Managing day to day operations of the web site including the transfer, testing and updating of web materials.
# Co-ordinating the project activities between the Dubai office and offshore development centre in India.
# Acting as the key person of contact for a set of clients providing them with online and onsite support on technical issues.
# Giving presentations and demo on software projects to prospective clients.
# Conducting system study and convert it into specification documents and solutions
# Designing software applications, developing and executing test plans and documenting development process.
# Assisting with evaluation and testing of software products.
# Following established development guidelines and standards.
# Detecting errors and correcting applications running in different client locations.