Senior Manager
Ducere Technologies Pvt Ltd
Total years of experience :19 years, 0 Months
• Maintaining IT Administrator’s, Network Administrator’s, and Software Developers.
• Maintaining & Trouble shooting Dell Rack servers with Windows 2012 Server & Red hat Linux 6.5
• Maintaining & Trouble shooting Ubiquity Wi-Fi access controller for entire corporate office & factory.
• Maintaining & Trouble shooting Sonic Firewall 6 port switch.
• Maintaining & Trouble shooting Zycoo IPBX with SIP technology.
• Maintaining & Trouble shooting IP Cameras.
• Implementation. Installation, Managing & trouble shooting of N 360 I ERP with front end Java and back end with MySQL.
• Implementation of Quick Heal \[Seqrite End Point Protection\] for 200 Systems within Cloud.
• Implementation of Norton backup solution 360 V3 using NAS solution.
• Installation, Managing & trouble shooting the ESSL bio metric & access machines.
• Additional responsibility has been awarded to look after Electrical department.
• Maintaining Electricians.
• Maintaining Mahindra 125 KV DG, 10 KV, 3KV, 1 KV Emerson UPS.
• Business development - translating management idea into practice.
• Project management - Finding and selecting the software developers and get the project done on time.
• Client relationship management- delivery require product on time and with best quality.
• Website and Software feature - building down list of all the feature for online venue search portal and ERP.
• Report writing - writing reports like vendor analysis, software analysis, product analysis, market research report, using excel to understand the trend, actual v/s budgeted expense report etc.
• Process flow- Making process flow for the venue management software, right venue, mobile application for conference/events (THINCINDONESIA 2014, CSICON 2014).
• Strategy formulation - Developing vision, mission, goals, objective, values, marketing plan for the business unit.
• Market Research & Analysis - Develop and strategize marketing by primary and secondary market research, competitive landscape, corporate profile, CRM.
• Liaise between the technical team and clients, as well as senior management and stakeholders
• Operations - Developing process flow, service blue print, SOP’s.
• Competitive Intelligence - Constantly keeping updated about competitors’ products and offering and updating MD about the same
• Data Mining - Carrying out data mining of venues to prepare a target market for market penetration.
• Content Development - Design and develop brand logo, website design, software dashboard, and other materials for effective marketing and forward the same to brand consultant.
• Internal Communication - weekly review meeting about the progress.
• Trainer - Training the staff on regular basis about essentials to AV industry, use of mobile app in event.
Netsuite - ERP Maintenance & Implementation
Installing, configuring and managing mixed Windows Servers
Install, configure and manage Exchange2000 /2003 servers.
Access Permissions for Exchange Users on Public Folders.
NT Backup of Active directory, Home drivers, Share folders and Exchange Mailboxes.
Coordinate and provide support and consulting to applications development, systems administration, systems interoperability, and operations support in the organization.
Monitoring Internet Bandwidth.
Create user and group accounts as requested on Windows servers.
Provide technical assistance for Programmers.
Windows Server 2000 /2003 administration
Installation and Administering Windows server 2000 and Windows server 2003.
Installation and configuration of Active Directory domain controllers.
Managing users and computers using the group policies
Configuring and managing the AD, DNS services
Authorization of DHCP Servers & Maintaining with MAC binding to the computer for additional security
Patch management for the Domain controllers and Exchange servers
Management of Active Directory domain controller FSMO roles
Establishing domain trusts within the forest and knowledge on forest wide trusts
Performing back up and restoration of AD
IDSNEXT - ERP Implementation & Mainenance
• Windows (DNS, DHCP, ADS).
• HIMS Package in Hospital Industry.
• Administration on Windows/Server 2003, XP, Exchange 2003.
• Introducing and integrating new technologies into existing data center environments.
• Applying operating system updates, patches, and configuration changes.
• Adding, removing, or updating user account information, resetting passwords, etc.
• Answering technical queries.
• Responsibility for documenting the configuration of the system.
• Maintaining network through LAN.
• Maintaining 30 - 40 systems in the building