Senior Business Systems Analyst
Cognizant Technology Solutions
Total years of experience :15 years, 11 Months
Worked with the product owners and SMO to arrive at the heat map and break down structure of existing processes into logical blocks
Understand and document scope of requirements and their priorities
Agile SPOC to make sure the agile practices and ceremonies are followed in all the projects
Responsible for designing UX screens which eradicated the micro interactions of the user with the system
Implemented the project using web center forms, which is a configurable framework and a dynamic rule building engine, which would create the process flow on the fly
Designed the entire process flow and functionalities for TruTime - associate time management app
Worked on the integration of Employee Self Service (ESS) and Learning Management(LMS) applications
Extensively analyzed the legacy system to arrive at the end to end product feature and made sure all the pain points are addressed in the new solution
Performed Gap analysis, Risk analysis, and Cost/Benefit analysis
Designed the lateral hiring process for US associates in the recruitment module in 1C app
Worked with various stakeholders to prepare process flow diagrams based on business requirements gathered through interaction with business teams and end users
Facilitated project status meetings and provided weekly status reports to all stakeholders
Built system and process roadmaps to ensure realization and standardization of business requirements
Translated business user concepts and ideas into comprehensive business requirements and design documents
Responsible for PMR-Project Management Review, to update the stakeholders on the project health, feedback and improvement areas
Assist in User Acceptance Testing (UAT) and verifying performance, reliability and fault tolerance issues
1. Responsible for drafting the BRD for the entire CNRP Program.
2. Owner for the requirement gathering sessions for all the projects in the entire program.
3. Responsible for planning and conducting interviews with the stakeholders and deriving the exact requirement for the project.
4. Acted as a liaison between the stakeholders and the vendors for a smooth project delivery.
5. Defined and created the design document for the newly proposed network management system.
6. Coordinated with multiple stakeholders efficiently and effectively throughout the project lifecycle so as to ensure that the projects are completed on time, met requirements and implemented accurately.
7. Responsible for coordinating, tracking and updating project issues, risks and change controls that impacted the delivery.
1. Prepared collaterals and a catalyst member in Senior Management Review for entire LBG account.
2. Have assisted the pre sales architect team and pre sales marketing team in developing marketing collaterals.
3. Won the ‘BM’ bid, working closely with SME and pre sales team in developing the marketing collaterals and RFP response.
4. Defined, planned and coordinated requirements gathering meetings and gathered requirements for developing new feature enhancements in MSP application.
5. Developed detailed functional requirement/design document defining the business needs, benefits, based on use cases from business owners and stakeholders.
6. Defined and developed use cases, wireframes, user acceptance testing’s, approved QA test cases and specifications, mapped processes and requirements.
7. Developed and executed functional test cases to ensure product meets functional and design specifications.
8. Worked with business partners, analysts, developers and project managers in documenting the test plan, writing the test cases/scenarios, executing and running the test cases, documenting and submitting problems to development team for correction.
9. Responsible for UAT and played the role of UAT - Test Lead, handling 3 fresher’s.
10. Responsible for coordinating, tracking and updating project issues, risks and change controls that impacted the delivery.
11. Conducted Knowledge Transfer and Training Sessions for new Team Members.