Navjot Singh

• Staff Supervision and Management: Training, scheduling, evaluating performance, and
managing the front desk team.
• Guest Service and Communication: Handling guest inquiries, resolving complaints, and
ensuring positive guest experiences.
• Front Desk Operations: Managing check-ins, check-outs, reservations, and room
assignments.
• Revenue Management: Tracking revenue, optimizing room occupancy, and
implementing strategies to increase revenue.
• Administrative Tasks: Maintaining records, preparing reports, and managing front desk
supplies.
• Security and Safety: Ensuring adherence to company policies and safety regulations.
• Analyzing market trends and competitor data: Identifying trends and pricing strategies
of competitors to inform their own pricing and inventory decisions.
• Forecasting demand: Using data and historical information to predict future demand
and set appropriate revenue targets.
• Developing and implementing pricing strategies: Creating and adjusting pricing models
to maximize revenue and profitability.
• Managing inventory: Optimizing availability and distribution of products or services across
various channels.
• Identifying new revenue opportunities: Exploring and implementing new revenue streams
and initiatives.
• Maintaining relationship with new and existing corporate accounts.
• Developing and Executing Sales Strategies: This includes setting sales targets, defining
territories, and implementing strategies to achieve those targets

• Generating Leads and Prospecting: Identifying potential clients, developing leads,
and actively seeking new business opportunities through networking, cold calling,
• Building Relationships: Establishing and maintaining strong relationships with clients,
including corporate, leisure, and group travel agencies.
• Negotiating Contracts: Negotiating rates, terms, and contracts with clients, ensuring
mutually beneficial agreements that meet both the clients needs and the hotels
objectives.
• Presenting and Selling: Providing hotel presentations and site inspections, showcasing
the hotels amenities and unique selling points.
• Closing Deals: Finalizing bookings and ensuring smooth transitions for guests.
• Meeting Sales Targets: Achieving daily, weekly, and monthly sales targets.
• Customer Service: Addressing client queries, resolving issues, and ensuring customer
satisfaction.
• Reporting and Analysis: Maintaining accurate records, generating sales reports, and
analyzing performance.
• Collaboration: Working with other hotel departments, including marketing,
reservations, and revenue management.

• Generating Leads and Prospecting: Identifying potential clients, developing leads,
and actively seeking new business opportunities through networking, cold calling,
• Building Relationships: Establishing and maintaining strong relationships with clients,
including corporate, leisure, and group travel agencies.
• Negotiating Contracts: Negotiating rates, terms, and contracts with clients, ensuring
mutually beneficial agreements that meet both the clients needs and the hotels
objectives.
• Presenting and Selling: Providing hotel presentations and site inspections, showcasing
the hotels amenities and unique selling points.
• Closing Deals: Finalizing bookings and ensuring smooth transitions for guests.
• Meeting Sales Targets: Achieving daily, weekly, and monthly sales targets.
• Customer Service: Addressing client queries, resolving issues, and ensuring customer
satisfaction.
• Reporting and Analysis: Maintaining accurate records, generating sales reports, and
analyzing performance.
• Collaboration: Working with other hotel departments, including marketing,
reservations, and revenue management.

Current Account and Saving Account (CASA) Sales.

Demand estimation of processed plated in Jamshedpur

Worked with a team of 6 under me for collecting data from different platforms (eateries,
petrol pumps, Malls, events) which helps sales department in selling companys product.