Head Of Operations
Tatimah Capital
Total des années d'expérience :10 years, 7 Mois
Developed and implemented operating policies to support organizational objectives.
• Coordinated with HR on recruitment, hiring, and compensation, developing plans for talent
acquisition, and retention
• Collaborated with board members, senior executives, and industry partners to revitalize operations
and achieve ambitious short- and long-term targets
• Increased brand awareness through new product launches and rebranding strategies
• Negotiated contracts with vendors and clients to establish beneficial industry partnerships.
• Decrease number of client's complaints due to Operations.
Setting up International Clients Relations through Saudi & GCC markets (On-boarding, Reporting).
•Coordinate and calculate trading rates with each client and custodian.
•Updated clients on financial transaction status.
•Executed purchases and sales of stocks, promoting advantageous opportunities to clients.
Led brainstorming sessions with management team and other personnel to discuss and plan appropriate solutions for issues.
•Analyzed business processes and created and recommended future work process maps and business models to increase productivity and efficiency.
•Employed innovative strategies to overcome unique operational challenges.
•Efficiently streamlined business process re-engineering and structured documentation methodology including integrated and migration of systems (Advent Geneva-Mile-Soft and Mubasher).
•Page Two PROFESSIONAL EXPERIENCE (Continued)
Coordinated workflows and monitored administrative team performance.
•Reviewed physical and digital records to identify and correct inaccuracies.
•Ensure that the systems of the Back Office division are ready, implemented, and consistent.
•Approve Mutual Fund/Discretionary Portfolio Operations.
Monitored processes, identified gaps and resolved operational issues to correct organizational deficiencies.
•Prepared operating and capital budgets, reviewed expenditures and implemented corrective action plans.
•Compiled, analyzed and reported on internal and market data to refine operations approaches.
Tracked all local and global markets including value and company activities to enhance product offerings.
•Recruited, trained, and mentored new associates and groups in work quality and problem-solving methods.
•Managed collection and analysis of multiple data sources including financial intermediaries, Funds.' Ensured compliance with all applicable policies and procedures; authorized monthly expenses, performance calculations, and reports; developed databases; contributed on key standalone projects.
