Boutique Manger
Trafalgar
مجموع سنوات الخبرة :21 years, 2 أشهر
• Monitoring the stoke on floor as per demand, managing timeline replenishment of stocks, analyzing sales and stock performance
• Ensuring effective norms for stores section layout plans
• Ensuring effective implementation of customer services norms
• Motivating the team to provide customer service to achieve customer delight attending to customers issues and complaints
• Achieving sales target
• Supervising the day to day operation of all shops
• Training new staff on the floor for the sale
• Solving problems with customers
• Gathering market and customers information
2010 till now Starco Int'l
Brand manager/ Buyer
Starco int'l owned boutiques of luxury brands and high-end designers in Kuwait and the Middle East
Key tasks handled
• Choosing and buying orders from multiples' European brands as, M. Missoni, GF Ferre, , Ungaro, Stephanel, Mathew Williamson, Faith Connection, Mali Parmi, 7 F.A.M, Oui, Basler, Gerry Webber
• In charge of all mentioned shops
• Preparing the pre-market analysis
• Determine marketing plan and promotional events
• Study the targeted customers in terms of taste, enabling to have the right buying and avoiding extra stocks
• Maintain vendors relationship in way to balance availability of merchandise for reorders and having the right prices
• Designing exit plan for slow movers items
• Achieving sales targets
• Hiring staff for each brand
• Monitoring the daily store's operation
From 2002 till 2010 Al Ostoura Int'l
Multi stores manager
Al Ostoura int'l is a luxury brands and high-end designer company. Handling the stores operation, of Marc by Marc, See by Chloe, Tosca Blu, Camper, Lime light, which is located in the Avenues mall
Key tasks handled: • Monitoring the stoke on floor as per demand, managing timeline replenishment of stocks, analyzing sales and stock performance
• Ensuring effective norms for stores section layout plans
• Ensuring effective implementation of customer services norms
• Motivating the team to provide customer service to achieve customer delight attending to customers issues and complaints
• Achieving sales target
• Supervising the day to day operation of all shops
• Training new staff on the floor for the sale
• Solving problems with customers
• Gathering market and customers information