nawel abi-ayad, Customer Care Supervisor

nawel abi-ayad

Customer Care Supervisor

LOTUS

Location
Qatar
Education
Bachelor's degree, Accounting
Experience
9 years, 7 Months

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Work Experience

Total years of experience :9 years, 7 Months

Customer Care Supervisor at LOTUS
  • Qatar
  • May 2018 to March 2022

Welcome and attend all patients
* Answer patient’s queries and calls
* Book appointments for patients
* Open and manage patients’ files and filing.
* Collection of payments and issuing of invoices and receipts
* Processing dental insurance documents, invoices and receipts

Receptionist at CARDIOVASCULAR CLINIC
  • January 2014 to January 2016

& Customer Care Front
Desk. ALGERIA

Receptionist at CARDIOVASCULAR CLINIC
  • January 2014 to January 2016

& Customer
Care Front Desk. ALGERIA.

Education

Bachelor's degree, Accounting
  • at End of High School
  • January 2010

: Management IT technician

High school or equivalent, Accounting
  • at End of High School
  • January 2009

courses: National Vocational Qualifications (NVQ level 1) (CAP) inAccounting from Chamber of Commerce and Industry of Oran, Algeria

Bachelor's degree, Accounting
  • at End of High School
  • January 2009

Advanced English aptitude

Specialties & Skills

CUSTOMER SUPPORT
FILE MANAGEMENT
INSURANCE
ADMINISTRATION
ENGLISH
LANGUAGES