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Nawman Ahmad, IT Engineer

Nawman Ahmad

IT Engineer·Al Baraka Paper Converting Co.

India

Bachelor's degree, Computer Science

Work experience

Total years of experience: 2 years, 6 months

IT Engineer

October 2025 - May 2026

Al Baraka Paper Converting Co.

Cairo, Egypt

October 2025 - May 2026

• Administered Windows Server environments including user accounts, permissions, and system configurations for 50+ users
• Configured and maintained Sophos Firewall including routing, VPN setup, and security policies, achieving near-zero unplanned
downtime
• Deployed and managed ZKTeco biometric systems for attendance and access control across multiple entry points
• Maintained IT asset inventory (computers, networking equipment, peripherals) — improved procurement accuracy and reduced
shortages
• Troubleshot network, system, and CCTV issues; created technical documentation for recurring issues, cutting resolution time
• Monitored and supported LAN/WAN infrastructure including switches, VLANs, and DHCP/DNS services
Company industry:
Manufacturing
Job role:
Engineering

IT Help Desk Technician

March 2023 - December 2024

TechnologyMasr Trading & Industrial

Cairo, Egypt

March 2023 - December 2024

• Administered Microsoft 365 Admin Center — managed user licenses, mailboxes, SharePoint permissions, and Teams configuration
• Managed Active Directory accounts, Group Policies (GPO), shared folder permissions, and access control for all departments
• Provided desktop, printer, and LAN/WAN support; resolved hardware and software issues within defined SLAs
• Performed system patching, updates, and maintenance to ensure security compliance and stability
• Delivered end-user training on Microsoft 365 tools, reducing helpdesk ticket volume for common issues
Company industry:
Hardware & Building Materials
Job role:
Information Technology

Education

New Cairo Academy, Fifth Settlement

May 2025

May 2025

Bachelor's degree, Computer Science

Egypt

GPA (point): 2.71 out of 4

GPA (point): 2.71 out of 4

Skills

Installation
Expert
Installation
Expert
Management
Intermediate
Management
Intermediate
ACTIVE DIRECTORY
Intermediate
ACTIVE DIRECTORY
Intermediate
FIREWALL
Intermediate
FIREWALL
Intermediate
INFORMATION TECHNOLOGY
Intermediate
INFORMATION TECHNOLOGY
Intermediate
IT INFRASTRUCTURE
Intermediate
IT INFRASTRUCTURE
Intermediate
NETWORK VIRTUALIZATION
Intermediate
NETWORK VIRTUALIZATION
Intermediate
OFFICE 365 ADMIN CENTER
Intermediate
OFFICE 365 ADMIN CENTER
Intermediate
PERFORMANCE MANAGEMENT
Intermediate
PERFORMANCE MANAGEMENT
Intermediate
PROFESSIONAL NETWORKING
Intermediate
PROFESSIONAL NETWORKING
Intermediate
SYSTEM ADMINISTRATION
Intermediate
SYSTEM ADMINISTRATION
Intermediate
VIRTUAL PRIVATE NETWORKS VPN
Intermediate
VIRTUAL PRIVATE NETWORKS VPN
Intermediate
IT Technical Support
Expert
IT Technical Support
Expert
Administration
Expert
Administration
Expert
Technical Support
Expert
Technical Support
Expert
Customer Service
Intermediate
Customer Service
Intermediate
Microsoft Office
Expert
Microsoft Office
Expert

Languages

Hindi

Native Speaker

Arabic

Expert

English

Expert

Training and Certifications

Certifications
Cisco CCNA 200-301
Google Cybersecurity Professional Certificate
Google IT Support Professional Certificate
Google IT Support
Cisco CCNA 200-301 coursework;