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Nawman Ahmad, IT Engineer

Nawman Ahmad

IT Engineer·Al Baraka Paper Converting Co.

India

Bachelor's degree, Computer Science

Work experience

Total years of experience: 2 years, 6 months

IT Engineer

October 2025 - May 2026

Al Baraka Paper Converting Co.

Cairo, Egypt

October 2025 - May 2026

• Administered Windows Server environments including user accounts, permissions, and system configurations for 50+ users
• Configured and maintained Sophos Firewall including routing, VPN setup, and security policies, achieving near-zero unplanned
downtime
• Deployed and managed ZKTeco biometric systems for attendance and access control across multiple entry points
• Maintained IT asset inventory (computers, networking equipment, peripherals) — improved procurement accuracy and reduced
shortages
• Troubleshot network, system, and CCTV issues; created technical documentation for recurring issues, cutting resolution time
• Monitored and supported LAN/WAN infrastructure including switches, VLANs, and DHCP/DNS services
Company industry:
Manufacturing
Job role:
Engineering

IT Help Desk Technician

March 2023 - December 2024

TechnologyMasr Trading & Industrial

Cairo, Egypt

March 2023 - December 2024

• Administered Microsoft 365 Admin Center — managed user licenses, mailboxes, SharePoint permissions, and Teams configuration
• Managed Active Directory accounts, Group Policies (GPO), shared folder permissions, and access control for all departments
• Provided desktop, printer, and LAN/WAN support; resolved hardware and software issues within defined SLAs
• Performed system patching, updates, and maintenance to ensure security compliance and stability
• Delivered end-user training on Microsoft 365 tools, reducing helpdesk ticket volume for common issues
Company industry:
Hardware & Building Materials
Job role:
Information Technology

Education

New Cairo Academy, Fifth Settlement

May 2025

May 2025

Bachelor's degree, Computer Science

Egypt

GPA (point): 2.71 out of 4

GPA (point): 2.71 out of 4

Skills

Installation

Expert

Management

Intermediate

ACTIVE DIRECTORY

Intermediate

FIREWALL

Intermediate

INFORMATION TECHNOLOGY

Intermediate

IT INFRASTRUCTURE

Intermediate

NETWORK VIRTUALIZATION

Intermediate

OFFICE 365 ADMIN CENTER

Intermediate

PERFORMANCE MANAGEMENT

Intermediate

PROFESSIONAL NETWORKING

Intermediate

SYSTEM ADMINISTRATION

Intermediate

VIRTUAL PRIVATE NETWORKS VPN

Intermediate

IT Technical Support

Expert

Administration

Expert

Technical Support

Expert

Customer Service

Intermediate

Microsoft Office

Expert

Languages

Hindi

Native Speaker

Arabic

Expert

English

Expert

Training and Certifications

Certifications
Cisco CCNA 200-301
Google Cybersecurity Professional Certificate
Google IT Support Professional Certificate
Google IT Support
Cisco CCNA 200-301 coursework;