Business Analyst
10Pearls FZ-LLC
Total years of experience :10 years, 7 Months
• Maintaining a communication bridge between the client and the project team.
• Analysing and evaluating requirements through gap analysis and providing end to end solutions
• Solution development coordination transfer to technical teams and align resources for tasks
• Preparation of presentations, proposals and client deliverables ensure on-going maintenance of those documents throughout the project
• Conducting UAT on the client side for quality assurance
• Identify and communicate potential issues to manager, recommend process improvements to enhance overall performance
• Prepare documents and correspondence according to company guidelines
• Complete senior executives requests in an efficient and timely manner
• Coordinate movement of conference room and workstations, and effectively manage inventory on a daily basis
• Assisting sales manager with sales activities and performing general administrative tasks.
• Technical Support and Resolution of issues.
• Local development as per client’s requirement.
• Development of financial reports required by bank (File and Nofile Enquiries)
• Performing Unit Testing of Developments and User Acceptance Testing with the client.
• Analysing business requirement documents (BRDs) and creating TSDs and FSDs.
• Testing of business related scenarios by executing test cycles which are required by the client.
• Reporting to project manager.
• Assisting the project manager in day to day activities.
• Scheduling meetings with the PM and ensuring team members’ attendance.
• Carrying out tasks assigned by the project manager, including designing project plan, budgeting and assigning tasks to team members and defining deadlines.
• Managing multiple tasks and duties in close deadlines.
• Maintain documentation and reports of different clients.
• Gathering client requirements and delivering to vendor.
• Primary point of contact between client and vendor, answering client general and technical queries.
• Follow up on raised issues and ensuring completion of work in given time.
• Creating and managing paperwork, documents and computer-based information.
• Generating activity-wise reports on monthly basis.
• Generating bug/issue reports on monthly and daily basis.
• Preparing meeting agendas and creating minutes of meeting.
• Greeting guests in a warm manner, providing name cards and direct them to their seats.
• Maintaining disciplined environment during the event.
• Roaming around the hall and answering queries of the attending guests.
• Handing out feedback forms to guests and collecting them.
• Invite the guests for tea and lunch in the break.
Jan 2009 -March 2013 BS (Telecommunication Engineering) Karachi Sir Syed University of Engineering & Technology CGPA: 3.22