Nayaf Ali

• Explore markets within UAE and in the wider GCC for business opportunities and develop quality leads that can be converted to profitable business.
• Develop relationships with government and high profile individuals through networking and attending meetings with peers within the industry.
• Document meetings through creation of Contact Reports, Design Briefs etc. and maintain a paper trail for all projects.
• Fully engage clients in order to sell our clients services, ensuring maximum profit and revenue for the company.
• Manage clients expectations through liaison with internal departments, keeping clients updated on project developments and building sustainable long term client relationships.
• Coordinate with internal departments and chase the team to deliver the client requirements on schedule and to the highest standard.
• Responsible for the collection of all own client payments, liaising with Commercial team and PM’s to ensure all necessary steps are being taken to recover funds.
• Coordinate with the finance team to follow up with clients on payments and ensure a steady cash flow for projects

Leading suppliers of Flooring and Accessories, Security Equipment and Storage Equipment in Dubai.

Responsibilitiesu**
Sales and Marketing Management
• Spearheading a team of 5 members in identification and development of business opportunities across small media enterprises segment in the United Arab Emirates region.
• Involved in development of strategies aimed at accomplishment of business and collection targets and enhancing customer base through acquisition of new customers in the United Arab Emirates region.
Client Relationship Management
• Developing productive business relationship with existing clients and prospects in identification and development of new business opportunities.
• Enhancing client satisfaction through prompt resolution of issues and qualitative service delivery for customers of Mobile Shelving including overseas customers of office systems and storage.
Revenue Enhancement and Program Management
• Working on enhancing revenue generation through implementation of various service offerings across the targeted market segment.
• Evaluating market trends and guiding team members in implementing sales/ promotions/ launches/ customer service programs.
Team Management
• Monitoring performance of team members and rendering productivity enhancement feedback.
• Organizing training sessions for team members based on identified training needs and other related factors.
Other Activities
• Coordinating with various support teams in management of inventory and maintenance of stock levels.
• Ensuring accomplishment of collection targets and minimizing bad debts through effective follow up on bad debtors.